Sakura Southampton Japanese Restaurant Reviews Summary

Food Quality and Variety

Pros:

• "The best Japanese restaurant in Southampton with cozy environment, friendly staff and great food."
• "Lava roll and unagi don are a must-try! The curry with rice can sometimes be a hit-and-miss in my experience."
• "They have wonderful environment.I go pretty much once a month and sometimes more."
• "Ramen was really tasty, the set was really nice with the beef and the sushi is up there with the best I've had."
• "The sushi is significantly better than the Ramen, clean tasting salmon and large nigiri."
• "The tempura was amazing. The prawn tempura was the best."
• "Food is fresh and served with style. The sashimi portion was very generous (compared to London)."
• "The food was absolutely delicious, the staff excellent and really good value for money too!"

Cons:

• "The ramen tastes like your grans chicken soup and no tare or aromatics, desperate for some umami notes."
• "I ordered my favourite beef chilli Ramen with some side. The Ramen was not very good, soup was without any flavours."
• "Ordered the multiple Ramens with different meats and soup bases and they were terrible."
• "The food seemed like it came from a normally good cook, but it was clearly rushed."
• "None of them were great… raw salmon doesn’t have much flavor, and miso soup taste quite weak."
• "The food was delicious but the service was shocking. Really aggressive service, no patience!"
• "Sushi is overloaded with rice. And katsu was cold, Used for few days at least. Noodles were overcooked."
• "The ramen was very oily and had a square block of unbreakable noodles under the toppings which had obviously not been cooked properly."

Service and Staff

Pros:

• "The best Japanese restaurant in Southampton with cozy environment, friendly staff and great food."
• "The service is attentive and friendly. We highly recommend Sakura."
• "Very quick service and all very friendly. Pretty good value but there was lots on the menu we wanted."
• "The service was amazing quick, and the tastes didn't disappoint."
• "I'm pleasantly surprised about this Sakura place considering its in student zone. Service was excellent."
• "Absolutely superb! We had a wonderful experience, the staff was very friendly and gave helpful recommendations."
• "Very welcoming host. Orders taken in a timely fashioned and food arrived very quickly."
• "Prompt with a-hint-of-friendly service rounds out good food and decent prices."

Cons:

• "The service was rushed and the card machine was thrust into my hands with the prompt to 'press green, continue'."
• "Only gripe was kinda being pushed out once bill was paid. We were talking and finishing drinks but was told people are waiting for a table."
• "The staff needs to stop staring at the customers eating all the time."
• "The restaurant looks very nice, but the staff was very rude to us and other diners."
• "Very bad customer service. We felt that we were treated differently because we are not locals."
• "I didn't have long to wait as the service was rather quick and efficient. However, I couldn't help but feel disappointed with the chicken katsu."
• "The order was taken down incorrectly, so only 1 main meal came out. I went to tell them, not a word was spoken."
• "It was nice to see that the Sakura team had taken all the necessary precautions... However, we received our food within a reasonable time."