NOORI'S Reviews Summary

Category: Indian restaurant Brighton

Address: 71 Ship St, Brighton and Hove, Brighton BN1 1AE, United Kingdom

Phone: +441273329405

Rating: 3.3
based on 162 reviews.

Customer Service

Pros:

  • "The manager and the other staff members dealt with me in a polite and helpful manner."
  • "Our server was Joe was very helpful and overall very friendly."
  • "The staff is incredibly friendly."
  • "Staff very friendly and welcoming."
  • "The lady server and chef were very polite and friendly they didn't rush us to eat up quickly like some do."
  • "Service and food were fantastic and the hostess was awesome. She was so welcoming and playful with our kids."
  • "The owner was friendly and accommodating."

Cons:

  • "Very rude behavior. They are even not ask the customer for have food if you are Asian don't go there if you like your respect."
  • "Very disappointed with the woman over charging us."
  • "They don’t know how to welcome or treat customers in a good way, rude behaviour."
  • "Called them up and was told very rudely they are not taking any orders as they are 'very busy'."
  • "The lady who is managing the restaurant is having the worst behavior, we ask her for water and she refused to give us because she was busy with other guest."
  • "The lady staff said 'we are busy, you must be able to see'."
  • "Absolutely disgusting the way the female owner treated the guests dining in her restaurant."

Food Quality

Pros:

  • "It was excellent in aspects of customer service, ambience and the taste of food is homely."
  • "Food was great and was made quickly."
  • "Food was fantastic."
  • "Not only was the food lovely and the portion sizes excellent."
  • "Absolutely brilliant food and hospitality you could not fault it one bit, lovely clean place."
  • "Delicious pickle tray and mixed starter."
  • "The green chilli pickle was without a doubt the best I've ever had."

Cons:

  • "poppadums & dips tray were dirty."
  • "Food is over priced and poor quality."
  • "The lamb wasn't lamb, at best it was mutton."
  • "The food is mediocre for the price."
  • "The chicken had a bad smell."
  • "The food was terrible."
  • "Food was bland and came out cold. All five dishes tasted very similar."

Price and Value

Pros:

  • "Nooris is easily the best Indian restaurant in Brighton! Tucked away just off the sea front, Nooris offers classic Indian cuisine at a very reasonable rate."
  • "Reasonably priced too..."
  • "Great find, food was fantastic and fairly priced."
  • "Great prices too! Highly recommend for a relaxed night out."
  • "Really tasty food and very good value with a taste card."
  • "Good food, at a reasonable price, right off the seafront."
  • "Delicious and affordable."

Cons:

  • "Somewhat marred by some obvious tactics of trying to add on extras in order to make a quick bit of extra money."
  • "Very over priced at £38 for 2."
  • "Some of the dishes were overpriced and the mango lassi was tasteless."
  • "Food high in salt and poor service."
  • "Not cheap at £15 for a main."
  • "Food is completely tasteless and spoiling the reputation of Indian cuisine."
  • "Very overpriced."

Service Efficiency

Pros:

  • "Dishes were delivered promptly and tasted great."
  • "In general the service is good (can be a bit stretched at peak times)."
  • "kitchen was very fast & food was delicious."
  • "Great and quick service, albeit on a Thursday, I can only imagine any bad service reviews on this place were from the weekend where they were really busy due to the food being great!"
  • "When the food arrived it was fantastic, hot, amazing flavours."
  • "The hospitality and the service was extremely nice."
  • "The food was brilliant."

Cons:

  • "just phoned to book a table to be told they're closed on Mondays even though on their website it says they are."
  • "Very slow service over an hour wait."
  • "Waited over 2 hours for food, staff were very rude as well as slow."
  • "Long waiting time to get anything."
  • "Very poor service, waited over 20 minutes for a drink let alone food which took 40 minutes."
  • "Order took 1.5hrs over the 1hr order time to arrive due to the delivery driver going to the wrong address."
  • "Took 45 minutes after being seated to get a drinks order. Took a further TWO HOURS (!!!) waiting for our mains."

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