Address: 71 Ship St, Brighton and Hove, Brighton BN1 1AE, United Kingdom
Phone: +441273329405
Rating: 3.3
based on 162 reviews.
Customer Service
Pros:
"The manager and the other staff members dealt with me in a polite and helpful manner."
"Our server was Joe was very helpful and overall very friendly."
"The staff is incredibly friendly."
"Staff very friendly and welcoming."
"The lady server and chef were very polite and friendly they didn't rush us to eat up quickly like some do."
"Service and food were fantastic and the hostess was awesome. She was so welcoming and playful with our kids."
"The owner was friendly and accommodating."
Cons:
"Very rude behavior. They are even not ask the customer for have food if you are Asian don't go there if you like your respect."
"Very disappointed with the woman over charging us."
"They don’t know how to welcome or treat customers in a good way, rude behaviour."
"Called them up and was told very rudely they are not taking any orders as they are 'very busy'."
"The lady who is managing the restaurant is having the worst behavior, we ask her for water and she refused to give us because she was busy with other guest."
"The lady staff said 'we are busy, you must be able to see'."
"Absolutely disgusting the way the female owner treated the guests dining in her restaurant."
Food Quality
Pros:
"It was excellent in aspects of customer service, ambience and the taste of food is homely."
"Food was great and was made quickly."
"Food was fantastic."
"Not only was the food lovely and the portion sizes excellent."
"Absolutely brilliant food and hospitality you could not fault it one bit, lovely clean place."
"Delicious pickle tray and mixed starter."
"The green chilli pickle was without a doubt the best I've ever had."
Cons:
"poppadums & dips tray were dirty."
"Food is over priced and poor quality."
"The lamb wasn't lamb, at best it was mutton."
"The food is mediocre for the price."
"The chicken had a bad smell."
"The food was terrible."
"Food was bland and came out cold. All five dishes tasted very similar."
Price and Value
Pros:
"Nooris is easily the best Indian restaurant in Brighton! Tucked away just off the sea front, Nooris offers classic Indian cuisine at a very reasonable rate."
"Reasonably priced too..."
"Great find, food was fantastic and fairly priced."
"Great prices too! Highly recommend for a relaxed night out."
"Really tasty food and very good value with a taste card."
"Good food, at a reasonable price, right off the seafront."
"Delicious and affordable."
Cons:
"Somewhat marred by some obvious tactics of trying to add on extras in order to make a quick bit of extra money."
"Very over priced at £38 for 2."
"Some of the dishes were overpriced and the mango lassi was tasteless."
"Food high in salt and poor service."
"Not cheap at £15 for a main."
"Food is completely tasteless and spoiling the reputation of Indian cuisine."
"Very overpriced."
Service Efficiency
Pros:
"Dishes were delivered promptly and tasted great."
"In general the service is good (can be a bit stretched at peak times)."
"kitchen was very fast & food was delicious."
"Great and quick service, albeit on a Thursday, I can only imagine any bad service reviews on this place were from the weekend where they were really busy due to the food being great!"
"When the food arrived it was fantastic, hot, amazing flavours."
"The hospitality and the service was extremely nice."
"The food was brilliant."
Cons:
"just phoned to book a table to be told they're closed on Mondays even though on their website it says they are."
"Very slow service over an hour wait."
"Waited over 2 hours for food, staff were very rude as well as slow."
"Long waiting time to get anything."
"Very poor service, waited over 20 minutes for a drink let alone food which took 40 minutes."
"Order took 1.5hrs over the 1hr order time to arrive due to the delivery driver going to the wrong address."
"Took 45 minutes after being seated to get a drinks order. Took a further TWO HOURS (!!!) waiting for our mains."