"The staff are very welcoming and attentive, and the service is fast and courteous."
Cons:
"Poor service, unfriendly and overly fast. We felt rushed."
"Staff and manager inattentive."
"Disgusting service, stood at the sign waiting for service for 10 minutes."
"The service was dreadful! We where seated really quickly however after that it was like we didn't exist."
"The service was terrible. They had plenty of staff working but were more concerned about making sure the empty tables were organised than serving the paying customers in the restaurant."
"On the evening we visited the staff were very inattentive preferring to sit around talking rather than serving us."
"Service was a complete disappointment, food was okay, but staff ruined the entire experience."
Food Quality
Pros:
"Both the pasta dishes we had were excellent, fresh and well balanced in terms of flavour."
"Delicious food that was beautifully presented."
"Got a gluten free vegan pizza delivered - was honestly like it had just come straight out of the oven onto my lap!!"
"The food is flavorful and authentic."
"The food was amazing."
"The pizza is Neapolitan style and has really excellent crust, imported cheese, and tomato sauce."
"The pizzas were delicious."
Cons:
"Pizzas were very very soggy!"
"The carbonara was tasteless, never had anything like it."
"Calamari had no flavour and was massively over cooked!"
"Arancini were a bit small and didn't taste of much."
"Overcooked pasta with very little flavour."
"Both of which were extremely under cooked, and had raw pastry on the base of each pizza."
"The pizzas are inedible- the bases are doughy and uncooked - even cold."
Ambiance
Pros:
"Atmosphere is similar to the one that you can find in Naples."
"Lovely light pastel colour walls and fresh decor with decent background music."
"It's a big, airy restaurant in a good area to take advantage of families shopping, going to the cinema etc."
"The ambiance is relaxing and inviting."
"Visited here on a very busy/warm afternoon in Brighton. Busy but with respect for social distancing."
"Relaxed, great decor, friendly and swift service."
"The look, feel and general vibe is welcoming and relaxed."
Cons:
"The decor is a jumble of everything (read hideous), the toilets are littered."
"The venue does feel a bit cavernous and lacking atmosphere."
"Was disappointed to see none of the staff wearing masks."
"Ambiance was ok but a bit cold."
"Lifeless atmosphere and dirty toilets, not the worst venue at all, but not worth the money they are charging."
"The management here is extremely unorganised and unprofessional, new staff coming and going."
"However staff were very keen to get rid of us."
Value
Pros:
"Price are good compared to Italian chain places and quality much better."
"There is value for money."
"Great value for money."
"Very good price for the quality offered too."
"Prices are right and fair."
"Authentic fresh Italian ingredients and very reasonable prices."
"The food was amazing, staff extremely friendly and portions where more than worth their price."
Cons:
"Cocktails expensive and not freshly prepared."
"Service charge pretty high added to bill."
"Expensive for what it is you actually get."
"Slightly on pricier side."
"Very overpriced. Lacked garnish."
"They charged me full price for both drinks (£9.50 total) despite reducing the already small mimosa by adding the limoncello."
"Extra charge for gluten free gnocchi is unnecessary as the gnocchi was basically potato and had a similar texture to play dough."