BrewDog Norwich Reviews Summary

Value

Pros:

• "They do buy one get one free burgers over lunch time which offer amazing value."
• "The food is delicious with a variety of options for lunch and dinner."
• "I got all of these vegan nuggets for £3 today from the Veganuary menu and honestly they were the best meat substitute I’ve eaten in the past 13 years!"
• "Great craft beer bar. Always a top notch selection in good condition."
• "We did a cheese and beer night which was surprisingly fun."
• "Love the food and beer."
• "Yummy drinks and superb food! I recommend the beyond meat patty in a patriot burger, or the vegan bacon and cheese Moving mountains burger."

Cons:

• "Quite expensive!"
• "Whilst I enjoyed the burger they are on the expensive side with one of ours just over £14 without chips."
• "Probably the priciest bar in the city without much to justify it."
• "People groan about the price, but you get what you pay for."
• "Prices average are £ 5-6 per pint."
• "Beers are quite expensive, even for craft beers."
• "A £60 bill too, not a cheap lunch."

Service

Pros:

• "The staff in here were all really friendly, they seemed to have a good understanding of the beer on offer and made good suggestions."
• "The staff are good and all in all, you won't be disappointed."
• "The service was so friendly, the space was clean and the nuggets were soo delicious on my walk home."
• "The staff were absolutely wonderful, extremely knowledgeable and very friendly with a brilliant understanding of the beer they sold."
• "Really friendly staff who were quick to offer advice on the vast array of ales available and provide tasters before you buy."
• "The staff were knowledgeable, friendly and helpful."
• "All the staff were really friendly and helpful but particularly impressed by the lady with the shaved head, didn’t catch her name but she said it was her second day at the Norwich location, she went above and beyond running back and forth to double check food items for my partner’s specific dietary requirements."

Cons:

• "It was an hour wait just for one plate of wings!"
• "The bouncer being aggressive like that was totally unnecessary but the manager also leading with an equally aggressive tone in an environment where I would think retaining customers is paramount is totally unacceptable."
• "The restaurant was very quiet so having to wait half an hour a time for 5 wings completely ruined the experience for me, I certainly won’t be returning."
• "Small portions, rushed. Rude service, very little in way of apology."
• "food took almost 40 mins & came cold."
• "no one came to check if everything was ok, or to clear the table for me."
• "We waited almost 1 hour for our food to come with no mention that there would be such a long wait for food even after been served by the manager."

Atmosphere

Pros:

• "There's a decent feel in here too, energetic without being raucous."
• "Cool place with good atmosphere. Large selection of craft beer to choose from."
• "The atmosphere wasn’t super lively on a Friday night but the time spent here was pleasant."
• "Well a little gem discovered. Sitting in amongst the noise and bustle of the trendy bars and clubs where the young are happy to queue, we stumbled into Brewdog at 11.00, found friendly staff, a great atmosphere combining a mixture of young and old."
• "The atmosphere is also good, and the style - a well-executed hipster elegance - makes you feel pretty comfortable."
• "Loved the atmosphere, great music & very tasty food."
• "Fantastic place with a brilliant atmosphere."

Cons:

• "there is a bit of a lack of atmosphere. It feels like everyone is trying too hard to look cool and forgetting to enjoy themselves."
• "The service was incredibly slow for a Wednesday lunchtime."
• "It got quite busy and our little daughter had to wait for quite a long time to get her desert."
• "Lacking in atmosphere but most people probably at the coast as a hot Bank Holiday."
• "The only thing I wish it had was a small dance floor and drinks that are a bit more well known."
• "sound venue but got completely mugged off on new year’s eve."
• "The food and drinks we ordered via the app to our table were prepared quickly."