Oasis Restaurant Reviews Summary

Food Quality

Pros:

• "Absolutely awesome, I travel from Manchester for this and it is surely worth the hours drive."
• "I've visited this place quite a few times,and it doesn't dissapoint, the food comes out quicky, and is always so hot and tasty, we ordered a few curries, mix Donner, and a pizza and everything was 10/10."
• "Best chicken tikka masala ever.. Looked far and wide and have never found anything that comes close.."
• "I’ve just got a delivery order from Oasis restaurant, Bradford Road Batley, 1st curry from them for over 2 years (Mutton Masala). I’d just like to say “OUTSTANDING” from delivery service to the quality of the food, BEAUTIFUL, well done and compliments to the chef."
• "Their mixed starter platter is highly recommended as well as their meat karahi and chicken karahi."
• "The food was very delicious and hot - lamb karahi, chicken masala and daal was hot and well presented."
• "The chicken masala dish from here tastes amazing with their naan."

Cons:

• "Ordered a take out 2 different curries one karahi and one masala they both tasted the same not very nice the chicken was mushed up bits and had a funny aftertaste."
• "Quality food (except the fish wasn't nice was dry and had me quite sus on how fresh it was)."
• "Had the bbq chicken karahi was just okay not the best I have had expected big chunks of bbq chicken got the smallest pieces of chicken and they they didn't taste as if they had been any where near a grill."
• "Curry rogan josh tasteless madras spicy hot but also no taste."
• "The curry was far to sweet and the grill chicken and lamb was really hard and dry."
• "The food was lacking in flavour and this was the case with all the three different dishes I ordered."
• "the food was untaste."

Customer Service

Pros:

• "I visited Oasis with my friends... very impressed with the food and the service."
• "The customer service was excellent, with complimentary drinks and delicious food."
• "The service was excellent as staff were friendly and accommodating to our requests."
• "Delivery driver was pleasant and apologetic and gave us a discount."
• "Sent out a missing item (never had a missing item when ordering previously) straight away with no fuss and an apology for inconvenience."
• "Staff were very friendly and food was served piping hot."
• "Often visit with family and friends. Fantastic food and service."

Cons:

• "Customer service was rubbish."
• "Our starter plates were not taken away and replaced with main meal plates before the main dishes were served."
• "Horrible customer service as well."
• "They were not giving attention to the customers."
• "The management do not smile, are extremely rude."
• "The guy in charge had a grumpy face all evening and so rude."
• "The staff unprofessional and lacking the standard you would expect for a dine in service."

Delivery & Order Accuracy

Pros:

• "Only good thing to say delivered sooner than expected, polite driver."
• "Waiting time for food is absolutely phenomenal, food is ready in 5-10 minutes of the order being taken."
• "Just ordered via Uber eats messed up my order, but instead of having to reorder and wait on refund for Uber the guys at Oasis adjusted it there end for me so thanks guys."

Cons:

• "We are regularly customers & we travel from Leeds as oasis is a hmc outlet, unfortunately on many occasions oasis have got our order wrong & we've also had parts of our order missing."
• "Ordered keema mild & rest of it 27 quid spent they didn't listen got order wrong... they never turned up ignored calls bad customer service this place gone down hill drastically never again."
• "Oasis was zero rated from me took 1 hour and 30 mins to deliver uber eats layer than expected and food was half cold."
• "Food always gets delivered freezing COLD. (even tho I live less than 2 minutes drive away). There is always something missing from our order."
• "I am very disappointed with the service from here, I ordered my food tonight and was told approximately 30minute wait... my food arrived ONE HOUR 45 MINUTES LATE!"
• "We ordered a coriander-free pizza, but it arrived with coriander."
• "Ordered through uber eats for collection as delivery time was long only for the food to be collected getting home to realise the pizza is missing from our order."

Value for Money

Pros:

• "Every place is the king of something these man are king of curries without shadow of a doubt bit pricey but pay for what you get ordered from somewhere cheaper was so disappointed get on just eat order more."
• "This one was just quick pit stop for a bite, we had ordered their peri peri chicken wings and nuggets and oh my they were just the best wings I've had a long time and the nuggets were fresh chunks of chicken not your general frozen time pieces."
• "I highly recommend the beef sheek Kebabs, they are soo succulent."
• "Love their vegetarian pizza too so always a good go to place for me."
• "The pizzas from here are decent, but their mixed donner is a common favourite."
• "An over all nice place, only takeaway around these parts that have a full menu of tasty goodness!"
• "The fish It was very meaty very tender once again and not oily."

Cons:

• "Food was fresh, and the staff were friendly and attentive even at a busy period. However, on paying for the meal I realised once I got home that they had over-charged my meal by around £5."
• "Grilled whole chicken is always dry as anything."
• "Proper rubbish food tonight."
• "I used to get the chicken burger and chips but it’s clear that the size of the chicken in the burger has shrunk significantly and the prices have gone up."
• "The “famous mix grill pizza” (naan with bits of overcooked meat) Absolutely disgusting and filthy."
• "If i could give it 0 stars i would, food used to be good, but i have ordered this evening the korma sauce tasted like pure salt."
• "I ordered a mix starter it came cold and at £8.50 not cheap."

Cleanliness & Ambience

Pros:

• "The eat-in restaurant is off adequate ambience."
• "Welcomed as we entered and greeted with warm smile.deco is up to standards,clean & hygenic."
• "The restaurant is always really clean."

Cons:

• "I used to love coming here, but after today i dont think i will be...The staff are nice but the place i found was really dirty."
• "The place was warm but nothing special. Very dated but clean and in good condition the furniture."
• "Lady at counter. No manners. One word sentences commands only with no smile or professionalism."