Navigation at Stoke Bruerne Reviews Summary

Staff and Service

Pros:

• "Lovely friendly staff who saved me from rating this 1 star."
• "Your selection of gins is amazing as are the cocktails you suggest."
• "Service fine, they were attentive."
• "Staff were attentive and our meals were all as requested and described."
• "Our waitress (Phoebe) was new to the job and very pleasant, laughing with us, and being very helpful with our choices."
• "Friendly staff, especially the lad that served us."
• "The service was fairly quick and very polite."

Cons:

• "Asked for vinegar and was brought a dribble in a bottle asked for more as it was a table of 7 and the waitress brought another bottle with the Same amount in so gave up she said that's all they have."
• "Very slow service, especially when the place is busy at the weekends."
• "The waitress was beyond rude, I've never had such appalling service."
• "Waited very long to get the food, then maybe an hour or so, later asked the waiter to come for more drinks kinda told me to wait disapprovingly and never came back or sent anyone else."
• "Service was slow and not very friendly."
• "Very annoying service, asking us every 2 or 3 minutes if we wanted to order something else."
• "The service completely lacked organisation - we sat at a table for 15 minutes without being served."

Food Quality

Pros:

• "Food is classic pub food and ours came as described."
• "Food was lovely."
• "Wings in particular were excellent and I can only describe the buttermilk burger as the finest I've ever seen and perfectly cooked."
• "The food was quite tasty."
• "the food was very good, fresh, hot and full of flavour."
• "The food is very tasty. Hot, well presented and full of flavour."
• "The food was delicious, I feel that the allergy concerns were addressed."

Cons:

• "Another waitress then came over to say they had ran out of garlic bread so the younger two children can’t have that of the kids menu."
• "The chicken on Hunters was obviously microwaved and tough."
• "Crispy bacon on BLT well I think it was close to medium rare."
• "However, one of the meals, a chicken, bacon & avocado salad, did not have any avocado in it, and the dressing was missing."
• "Main meal took over 45 mins & my Mother's cod goujons were inedible as been in the deep fryer too long."
• "Chicken tenders were a dark brown colour"
• "The roast beef was chewy and the meal wasn’t that hot."

Ambiance and Location

Pros:

• "Picturesque, inside superb decor."
• "The Navigation Inn is set right next to a working canal in the most beautiful scenic area."
• "Convivial atmosphere and a friendly welcome."
• "Lovely lunch by the canal. This is a big pub with a large outside area which is the thing for a hot sunny day."
• "Great atmosphere, beautiful surroundings and flawless service."
• "Having a dinner next to the canal with the sun through the branches of the trees was absolutely perfect."
• "Lovely atmosphere in this historic pub."

Cons:

• "Very noisy pub."
• "Not the best staff. We had a discount and we told them and got charged full price."
• "The building and situation was lovely but the food was at the best pedestrian an awful shame staff were good but it could have done with a much much better menu as it was everything seemed to be fried and exactly the same batter."
• "Came here for a traditional Sunday roast in a country pub... live music louder than a recent rock concert I went to hadn't suddenly started with no warning."
• "It beggars belief that you can’t enjoy a meal outside."
• "Was a nice garden where I sat, however there was dirty dishes and food left out for a while on the tables around us."
• "The car park could be better lit. Could not see any disabled parking bays. The entrances to the restaurant not disabled friendly."

Value and Pricing

Pros:

• "If you stop by on a Thursday, don’t forget that you’ll receive 30% off steaks and grills! Enjoy!"
• "Very nice food at reasonable prices. I highly recommend."
• "Mains were hot, tasty and good value. Deserts were taken and again good value."
• "Oh and very reasonably priced too."
• "Good was nice enough and reasonable value."
• "Everyone in your party is sure to find something to enjoy!"
• "Not the cheapest place we've eaten, but one of the nicest so far."

Cons:

• "Don’t forget to PAY for your car parking space!!!! £100 fine is a sting after your meal!!!!"
• "Parking charge is fair as cost is redeemed against meal."
• "Very disappointed that we paid for parking and requested it to be deducted from our bill, only to be told that as we paid via RingGo this would not be possible."
• "Downside is there's a p&d car park now, but you can claim it back off your bill with a physical parking ticket from the machine, but not ringgo."
• "Food was not great. Got the mix grill and the steak (medium rare) was chewie had to chew it 20 times and the pork chop was dry... not what i expected at all."
• "Unfortunately we didn't feel like the food quality was up to scratch for the money even with a 30% off voucher!"
• "You’re paying for the location and setting which is lovely, the food menu has a nice choice but a little over priced."