The Grapes Reviews Summary

Service

Pros:

• "Professional and helpful staff."
• "The staff were very friendly and helpful."
• "All the staff were friendly and attentive."
• "The staff we met both nights went above and beyond for us."
• "Service par excellent."
• "The service was fantastic. We were served by Ran, he was polite and attentive and is an asset to your establishment."
• "Staff were friendly helpful and accommodating particularly with the kids."

Cons:

• "Stood 15mins at the bar queuing, no-one seemed to be bothered to serve."
• "The Service was extremely poor we had ask how long our meals would be we waited over a hour for starters and then another hour for main course."
• "Service was slow, 10 minutes stood at the desk without being acknowledged before being seated."
• "Never seems to be enough staff on, food takes a while to arrive."
• "Long wait for drinks and menus."
• "We waited nearly 10 minutes to be served and there were 5 other customers waiting after us."
• "Service was pathetic, had to go and look for waiting staff if we wanted anything."

Food Quality

Pros:

• "The food was lovely, good generous portions."
• "Very tasty food it's clear as day."
• "Brilliant Sundaes thought, worth a try! Veggie options usually good too."
• "Good food, I had the mixed grill which had plenty of meat in decent portions."
• "Both the Sea Bass and Signature Fish & Chips with Scampi that we had as our mains were excellent."
• "The food is reasonably priced, well cooked and very tasty."
• "Excellent quality food and service from the staff on duty tonight."

Cons:

• "Definitely won't return."
• "Other customers sent back meals that had been badly cooked."
• "Vegan burger with triple cooked chips absolute waste of time again one little piece of lettuce on the dry little excuse of a burger."
• "Chicken and leek Pie was soggy."
• "Nearly all the meals were lukewarm."
• "The gammon steak was very small for the price the gammon was burnt on the outside and the ribeye 10oz steak was extremely fatty not much meat there as hole."
• "Dry inedible chicken for the main."

Ambiance

Pros:

• "Very quaint inside. Snug areas with lovely twinkle lighting."
• "Location beautiful, lovely olde world interior."
• "The place is nice inside and very cosy."
• "Nice cosy environment."
• "Welcoming staff, lovely atmosphere, dog friendly."
• "Our first impression was of a cosy, traditional pub."
• "It is without doubt a great location in a beautiful village."

Cons:

• "We were rushed and it spoiled the evening a bit."
• "This place is run by kids with no idea what they're doing."
• "Will not be coming back while she is raging around there."
• "This has to be the most despicably run establishment I have ever frequented."
• "Experience ruined by super loud noises from kitchen or a building site through a wall."
• "We seemed to be an inconvenience to the staff."
• "A very average experience for sunday roast."

Value

Pros:

• "The food is excellent."
• "Lunch menu good value, though."
• "Food was lovely and great value for money."
• "Not expensive. Well priced."
• "Excellent and very good value for money."
• "Food .great as always and well priced."
• "Highly recommended for a meal out if it's for a couple or a family. Kids are welcomed to."

Cons:

• "Gastropub prices for food cooked worse than your average Hungry Horse / Beefeater."
• "Food was poor and to top it off just got a £100 parking fine because there reg machine inside had crashed."
• "Do not eat here, overrated and overinflated prices."
• "Food is over priced but reasonable quality."
• "Prices a little higher than your average pub but it was well worth it."
• "The food was of a poor standard."
• "Wine bit pricey.. 8.50 for my fav a glass."