Address: New Oxford House, 16 Waterloo St, Birmingham B2 5UG, United Kingdom
Phone: +441216433745
Rating: 4.8
based on 212 reviews.
Food Quality
Pros:
"Every single dish was exquisite and wines complemented them beautifully."
"The food is cooked to a very high standard. Every dish was unique & creative."
"Absolutely outstanding flavours and food."
"Every single mouthful of the tasting menu was to die for."
"All dishes served were excellent and flavourful."
"Food stunning - our favorites: veal and the desert (gariguette strawberry, pistachio, violet etc.), which were unworldly."
"Food was exquisite and every course was bursting with well thought out and exciting flavours."
Cons:
"The duck breast was raw."
"Food - average, definitely not worth £105 each. Overly salty, and nothing to write home about."
"The desserts were not impressive."
"For me it was bland, too raw and overpriced for what you get."
"Food was incredibly poor and a 2/10."
"A lot of the dishes were very salty and raw."
"The food wasn't very nice."
Service
Pros:
"The staff who were attentive without being intrusive."
"Excellent professional and helpful service throughout."
"The staff are very professional and knowledgeable and really add to the experience."
"Staff are incredibly attentive, polite and well-mannered."
"Every waiter/waitress was so attentive and on the ball."
"The service was spot on, friendly and very well organised and polished with nothing being too much trouble."
"The staff dealing with us were friendly, well informed about the food and very efficient."
Cons:
"The multiple servers we experienced over all of the courses were clueless and unable to explain what they had placed in front of us, then would leave immediately."
"The waiting staff were unable to remember the food they were placing Infront of us."
"The staff will introduce to you for each dish but in a very fast cold manner."
"One of the waiters had a bad attitude and the amount of leaning over our plates."
"Whilst the staff were very attentive but robotic."
"The service was erratic, sometimes rushed and sometimes too slow."
"Service was very poor. We had to wait nearly 50 mins for desserts."
Ambience
Pros:
"The dining area is well set out and very comfortable."
"Lovely atmosphere with small number of diners."
"The ambience was top class."
"The setting is beautiful. Staff were amazing and the food exquisite!"
"The restaurant itself is classy and comfortable."
"The atmosphere was relaxed with almost a full restaurant and that lovely hum of noise where you can have a conversation and still be aware of what is going on around you."
"The dining area is a tiny bit formal in a good way, but very relaxed."
Cons:
"Sadly left disappointed."
"It was so disappointing that it didn't live up to the expectations that we had heard."
"Undoubtedly the worst dining experience of my life."
"There was no atmosphere whatsoever."
"It's the loudness of the venue that nearly took away the star."
"This restaurant could do with an update in regards to interior decoration since it feels a bit dated."
"Restaurant is dated inside and looks like an office from early 2000s."
Value
Pros:
"Although the al la carte menu was almost twice the price of Purnell’s I considered it to still be great value for money because of all the extras."
"Not cheap but worth every penny."
"Very cheap for the quality but count 120£ per person... It is a marvelous restaurant for those who want something exceptional!"
"While it's a pricey meal, the quality of the food and the service offered made it all worthwhile if you enjoy fine dining experiences."
"Not too expensive considering the quality of the food and wine selection."
"You actually get what you pay for, and although the bill is a bit eye-watering, you can see, taste and experience just what your money is buying."
"Whilst on the face of it prices may look high, the overall value and quality of the experience more than compensates."
Cons:
"Enjoyed the meal experience. A little annoyed when the table water turned out to cost us."
"It was definitely worth trying but I don’t feel the urge to go back, especially with the price I paid."
"However, they decided to add a charity charge to the top of the bill without asking, which smacks of arrogance."
"Ultimately underwhelming and overpriced taster menu, which left me still feeling a wee bit hungry."
"Having to pay £350 for average food that looks good on Instagram. What a shame."
"For £230 cost I would like to at least feel full after my meal so I didn't fancy visiting a takeaway after."