The Clove Club Reviews Summary

Service

Pros:

• "Service was excellent from reservations to the Bar to the Table."
• "The servers were very passionate and in a great manner."
• "The staff is attentive, knowledgeable, and professional, ensuring that every guest feels well taken care of."
• "The service was impeccable! They definitely made our lunch much more enjoyable."
• "Fantastic staff, super friendly and informative."
• "Very attentive staffs. They all know the restaurant, the chefs, the wine and the building really well."
• "The service is on point, and it seems the entire team serves every table together."

Cons:

• "There was much confusion as to whether or not the restaurant carried bottled water, and the communication between servers was poor."
• "Service was done by amateurs and toilets (upstairs) were not clean."
• "The staff became increasingly cold after this failed attempted sale."
• "A server spilled sauce on our table which seemed rather amateurish for a 2 star."
• "We let the service personnel know but there was neither one word from the head of service nor a message from a kitchen if we would like another dish to compensate."
• "The waiters were really friendly and helpful but we could feel they were not familiar with what they served and not detailed with diet restrictions."
• "Service was a pain. I felt they were pushing down my throat the food."

Food Quality

Pros:

• "Food was fantastic and creative."
• "Foods are beautiful and tasty."
• "Food was exquisite. Each course better than the other."
• "As for the food, it was absolutely delicious. Preparation and flavours were really great."
• "The non-vegetarian options are exceptional."
• "Genuinely so many outstanding courses. Better than most 2 stars I’ve been to."
• "Their tasting menu was an amazing journey made by delicately prepared delicious portions."

Cons:

• "The tasting menu was nice, although a little underwhelming for the price and reputation."
• "The duck broth as an extra dish was a bit disappointing for the price."
• "Food was generally of a very high level but the portion sizes to make up a meal during the obligatory tasting menu were not well thought out."
• "Regarding tasting menu it was very lazy approach from the chef - serving water (ice cream) three times (out of 9) is really interesting 'interpretation' to say at least."
• "The cold sourdough, however, is a let down."
• "The meat of the sole was bland and the chicken meat lacked chicken flavour."
• "There was one dish that was not enjoyable (think the asparagus - in an oddly flavoured foamy sauce)."

Ambiance

Pros:

• "The room and open kitchen, calm, warm, friendly and precisely as I recall."
• "Just a wonderful experience from start to finish."
• "The dining area is luminous and spacious and offers a great vantage view of the kitchen where all the magic takes place."
• "Quite casual and easy going to my surprise! The whole restaurant is like Chef Table."
• "The atmosphere is quite informal and relaxed."
• "The restaurant itself was absolutely stunning."
• "The decor is classy and elegant with arsty design & plants."

Cons:

• "Unfortunately, at the end of the night they clean the grill which sends up a thick smell throughout the place."
• "The dining area was ok, but definitely not impressive."
• "The room is outdated and a bit run down. The restrooms were yucky as well."
• "The main dining room was quite plain and dimly lit."
• "Ugly cheap decor, poorly coordinated, bit dirty, grey walls and run down toilets."
• "Served in a bright noisy kitchen environment."
• "The environment is a bit noisy so some part of the food intro is missed."

Value

Pros:

• "The Clove Club is very reasonably priced for, as San Pellegrino say, the 26th best restaurant in the world."
• "A lovely bottle of white burgundy (very reasonably priced for a 1er cru) recommended by the sommelier."
• "The wine pairing was spot on and fairly priced (for London)."
• "It's not often I spend £65 on lunch and walk away feeling like I got great value for money."
• "It's worth every penny, my high expectations were exceeded."
• "It’s pricey but I think good value considering what you eat."
• "Well worth the trip and the price!"

Cons:

• "The price went up a lot. Even after uploading, there was no e-mail or phone call to the customer who made the reservation."
• "Our final bill far exceeded the expected amount based on the provided menu pricing."
• "Great Food BUT overshadowed by the constant upsell, add-ons, and extras, with absolutely no mention of price."
• "For £180 a head I expected to be blown away by the food, service, and venue - I was not."
• "Felt that £145 for the wine pairing was a bit steep."
• "While The Clove Club presented an enchanting culinary journey, our experience was overshadowed by a noticeable lack of transparency in billing."
• "A sales pitch during a nearly $1,000 meal was previously unthinkable."