Hardiman Performance Reviews Summary

Treatment and Rehabilitation

Pros:

• "Dale has also designed an excellent rehab programme with exercises to do, which you can track through an app on your smartphone."
• "Dale diagnosed my problem in about 2 minutes and got me back in the game within a matter of week."
• "After a couple of sessions with Dale, I was provided with a structured program every session and I am happy to say my knee has made a full recovery after a couple of months."
• "Dale quickly diagnosed the cause, treated and then gave me advice and exercises to take away with me."
• "He used manual therapy and gave me an exercise programme to target my problem areas and adapted them as and when it was needed."
• "After just one session I was feeling MUCH better and even able to get a decent night's sleep for the first time in over 6 months!"
• "Following a course of physio including exercises and walking/running routines I am now back to continuous running and have completed several half marathons."

Cons:

• "I was told I would be 'given exercises' they weren't 'shown' to me they were emailed to me via an app."

Professionalism and Knowledge

Pros:

• "Dale was very friendly, relaxed yet thorough in diagnosing the problem."
• "Reception staff were friendly, courteous and accommodating with appointments to suit me."
• "Dale practises a holistic approach and will consider many factors for your way to recovery."
• "Arriving at the practice was welcoming, from the Receptionist and also in session was extremely professional and Jake has incredible knowledge and knows his stuff."
• "Dale is very knowledgable about the mechanics of human movement."
• "Dale was very professional and quickly identified the problem area."
• "Dale and his impressive professional knowledge helped maintain and prevent injury during an arduous training block I partook prior to fighting."

Cons:

• "The rates were very good also, so the cost was not an issue to me. You cannot put a price on being pain free!"

Customer Service

Pros:

• "The best service, friendly and they take time to listen and tailor things to you."
• "Really nice, intimate clinic that deals with sports injuries and other issues."
• "I gave them a call on a Monday morning, when they first opened and managed to get a same day slot."
• "Staff really friendly and welcoming, would definitely recommend."
• "I rang up and spoke to the very friendly receptionist who asked me to describe my problem so she could direct me to the right therapist."
• "On arrival at the clinic (after being picked up from Basepoint Reception) I was offered a drink (nice touch)."
• "I got an appointment the next day with Dale, I got an email confirmation along with directions and then an email reminder the morning of the appointment."

Cons:

• "I would recommend Dale to anyone who does any type of sports."