wagamama east midlands Reviews Summary

Food Quality

Pros:

• "Food was delicious - I'd definitely go back as there's so much to try on the menu!"
• "Wagamama never fails to impress! Love the gyozas (chicken/vegetable) and we both tried different curries that were amazingly delicious."
• "The ramen I have been served was made by The Head Chef himself. Work of art on the bowl with absolutely stupendous taste."
• "Food was lovely."
• "The yaki soba is a fave so when we heard about the new branch opening at East Midlands designer outlet we were excited!"
• "Food order system down apparently at the time we visited (boxing day late afternoon) but still the food wasn't that hot either to say it's cooked fresh?"
• "Really nice food, but for the quantity not worth the price tag."
• "The food was nice and well presented although one of our starters had been forgotten."

Cons:

• "No photos as I was busy scoffing it down."
• "Food was OK but the service sadly wasn't."
• "The food here was absolutely amazing! First time visit here, The service was really exceptional."
• "The food was quick the service was great - in particular Tim who provided great food recommendations."
• "The food is always very tasty although why they insist on seating you on long bench seats next to complete strangers, with nowhere to put your belongings, is beyond me."
• "This place is one of my favourite place to eat. The food is always great and consistent."
• "7 small bits of prawn, 2 dried chillies, in the mildest firecracker prawn I’ve ever had from the chain."
• "Fantastic place, my first visit to a Wagamama and from walking in the door we were looked after, I’ve got food allergies but the waiter went to get a senior member of staff who looked at the menu with me."

Service and Staff

Pros:

• "The attentive staff made the experience all the more enjoyable."
• "I kindly asked Tim, who was our waiter, to share the recipe with me. He did his absolutely best."
• "Katie our server helped me pick an option when I was overwhelmed."
• "Staff were absolutely fantastic with regards to allergens."
• "a special thank you to the manager Olivia and to Jodie for great hospitality and kind service."
• "The waiter was friendly and welcoming by allowing us to sit in one of the booths by request of myself."
• "The staff was welcoming and friendly."
• "Service brilliant, place very clean."

Cons:

• "The waiting staff....not a smile on anyone's face."
• "Absolutely impeccable service! Especially from Marc and Lucy."
• "We had a takeaway, and it was slightly cold when we got home, which was only a 5 minute drive away, and we had no cutlery after asking three times."
• "We visited on a weekday evening, and the restaurant was very quiet. We were acknowledged straight away and shown a table."
• "Very relaxed atmosphere with the standard Wagamama layout and experience."
• "Just wanted to say a huge thank you to the team at Wagamama for making eating out easier for me last night."
• "A lovely lunch today of teriyaki chicken and sticky rice, beautifully cooked and enjoyed. The waitress was very surely."
• "Always wonderful this like all the other Wagamama's I have been to is wonderful. I think this is my favourite as the noise inside is a lot less than others and the staff were amazing politeness was standard from all of them"

Atmosphere

Pros:

• "The bustling yet cozy atmosphere added a special touch, making it an overall delightful dining experience."
• "Quite a loud atmosphere so not for people who want a quiet place to eat."
• "The atmosphere of the restaurant is rather nice and chilled out."
• "Wonderful food, very friendly staff and a good atmosphere to eat in."
• "Love the new Apple pay at table option."
• "Always wonderful this like all the other Wagamama's I have been to is wonderful."
• "Nice atmosphere, delicious food and friendly staff."
• "Very relaxed atmosphere with the standard Wagamama layout and experience."

Cons:

• "I have amended my previous 5/5 review after visiting here last Friday. The music was unbelievably irritating."
• "The food is always very tasty although why they insist on seating you on long bench seats next to complete strangers, with nowhere to put your belongings, is beyond me."
• "Good welcome, nice food and fast service."
• "Didn't even get to eat. We visited as a group of 7. The place had a few customers. We waited... and waited and waited."
• "We order adults and kids meal but first served for adults then 10min later kids meal served by the time adults meal cold."
• "I've reluctantly given 4 stars as the place was clean, the food was top notch and the draft beer was tasty, however we will not be returning any time soon thanks to the rude, inattentive staff."
• "Great food and friendly service. Went with my 13 year old and husband and we all really enjoyed our meal."
• "Service was good, seated straight away and really pleasant waitress."