Address: 14 - 18 Lower, Marine Parade, Gorleston-on-Sea, Great Yarmouth NR31 6BT, United Kingdom
Phone: +441493738483
Rating: 4.4
based on 135 reviews.
Service
Pros:
"Service is fast, even for food. I believe we waited about a maximum of 15-20 minutes for a table of 5."
"The service from the young girl was polite, and she approached regularly asking if drinks were needed."
"Staff are great and very attentive, the food was incredible! 10/10 deffo worth a visit if you're in the area!"
"The staff were really friendly and helped us out when my child spilt a full glass of squash over my husband."
"Staff were attentive, friendly and knowledgable. Service was quick and excellent."
"The service was some of the best I've had - really friendly, speedy and efficient."
"Service and staff were good. The food was a disappointment. It was luke warm and just piled on a plate too small."
"Great service from friendly staff and the food was superb."
Cons:
"The pork was so salty it was horrendous. The tables were so sticky, even the napkin was actually stuck to the table."
"Service was okay, my friend had asked for many requests E.g glass of water that never arrived."
"We were served tonight by Shania.. Wow! She was absolutely amazing.. Service was first class from her.. She really impressed us."
"For reasons totally beyond me - you can not use the restaurant unless you register and download the app - and place your order via that way."
"Unfortunately it was the service that let this visit down. There were 3 of us on the table, 2 of us got our food but the last dish was missing for quite a while."
"Have been here many times and had great food. Unfortunately the last time we went the Greek lasagne was cut down to half the portion size."
"Absolutely disappointing, lovely place but wow food was alot to be desired!we complained about the quality of the meal as I've had better in a kebab takeaway!"
"Owner of the name “Kiki” spoke to me in a very non profession manner, making the situation very awkward."
Food Quality
Pros:
"My pizza was definitely hot and spicy, thin and cooked just right, really good and the sweet potato fries were crispy as they should be."
"Now this souvlaki was very good nice chunks of herb marinated chicken would recommend, very tasty."
"Also the gyro was incredibly good and would highly recommend it especially if your hungy."
"Food was fantastic! Luckily it was quiet so service was fast. Great pizza and gyros. Oh and loaded fries."
"Absolutely lovely food and service. Just by the sea."
"The food was delicious. I had the Greek salad with a side of chips, and my husband had the chicken and pork gyros, which was HUGE!"
"Very happy to have randomly chosen this place for lunch the other day during a seaside weekend away."
"The food and drinks were perfect for this restaurants price point and absolutely delicious."
Cons:
"The pork was so salty it was horrendous. I had the platter for one, and the pork that came out was about 90% lumps of fat and about 10% meat."
"In a way it is a limited menu, Gyros is meat on a large rotating skewer like in a kebab shop."
"We love to visit the fig being local but the service was ok until the rude waitress seemed to need us to leave."
"The food was a disappointment. It was luke warm and just piled on a plate too small with no presentation and nothing was fresh."
"Extremely rude and poor service from manager at the location and very reliant upon tourist trade which is why they can get away with it."
"Food was ok but took over 50 minutes to actually receive food, one waitress said it might have been given to someone else."
"Absolutely disappointing, lovely place but wow food was alot to be desired!we complained about the quality of the meal as I've had better in a kebab takeaway!"
"What an absolute disaster waited 1hour food turned up and looked like a dogs dinner rang them up saying wheres the salad with a gyro you don't get salad there answer oh wait coleslaw if you can call it that some took it back to them and thay said we eaten most of it never again."
Atmosphere and Location
Pros:
"Wonderful view if you eat at the rooftop, especially when the sun is out and shining."
"Great place to enjoy lunch, especially if you sit on the rooftop, which has some great views of the beach."
"We visited The Fig for the first time this summer and we thoroughly enjoyed our food, the setting, and the service."
"This was an amazing place to eat/drink with a cracking roof top terrace and the main restaurant area is really nice!"
"Just by the sea. The music is not over powering, tables are good enough for a huge family with kids and also for couples."
"The Terrace offers sensational views of my home beach and our beautiful sea side, with a lovely holiday atmosphere."
"This is a lovely place with great gyros and good service. The views from the rooftop terrace are amazing."
"Really tasty food, with excellent service and stunning views from the alfresco Rooftop Dining."
Cons:
"My wife had a chicken souvlaki and another friend had mixed gyro. Gyro is apparently like a flatbread with meat, for those like me who didn't know."
"The restaurant was clean as was the washrooms, could possibly do with a fresh coat of paint though."
"We love to visit the fig being local but the service was ok until the rude waitress seemed to need us to leave."
"The decor is an industrial wood/metal vibe with subtle lighting."
"During the peak periods they can have a time limit on the table of 1hr 30 minutes."
"Nice setting right on the beach front in Gorleston. You can sit outside looking over the sea which is lovely."
"Lovely place with a great terrace and food , the girls serving were fab and professional too, thank you!"
"If it was possible to give a minus score I would of done. The waiting staff are very badly trained."
Ordering System
Pros:
"Ordering on the rooftop is different from staying inside, as you have to order through the app. The service is very quick."
"If you haven't booked, ordering is via QR code, which we prefer, as we don't have to wait for a bill when kids are ready to leave."
"The food was very decent (easily ordered and paid for via an app)."
"We had a wonderful evening meal on Saturday at the Fig- we hadn't booked, but it was early and we were seated on the terrace."
"Turned up today with mum at just gone 12pm as a treat for her. Sat upstairs on the roof terrace which was just lovely."
"Nice restaurant directly at the beach. The food and view of the beach and surroundings (roof top) were excellent."
"Had lunch here today. Friendly helpful staff and good food and very generous portions."
"Sat outside no table service so ordered on the app. I asked about how order a meal gluten free and was told to make a note to the kitchen."
Cons:
"Ordering from the rooftop is different than inside as you will only be able to order through their app, even drinks."
"2 for 1 on drinks menu didn't state prices, maybe just double up for price of a single and stick it in same glass."
"For reasons totally beyond me - you can not use the restaurant unless you register and download the app - and place your order via that way."
"Sat on the roof terrace and ordered starters and mains for a table of 4 via thr QR app."
"Their new app to order food (roof top only) worked a bit bumpy and the staff apologised."
"We had some delicious chicken gyros takeaways and a really enjoyable evening meal out with the family of ages ranging from 6 to 68."
"The pizzas were decent and the chips were ok."
"I had some difficulty using their ordering app, but the staff were patient and helped me through it."