Fino Tapas Preston Reviews Summary

Food Quality

Pros:

• "No words… everything, literally everything was perfect."
• "As Portuguese I’m very used to these foods and I can tell they are legit!"
• "The food served was fresh, tasty and presented well."
• "The food was fantastic, every last dish. Amazing."
• "As close to Spanish tapas as you can get in the UK... The food was exceptional, freshly prepared and tasted … like Spain!"
• "Food was fantastic and staff were polite and always on hand, never waited long for drinks or food."
• "Delicious tapas at reasonable prices."
• "An absolutely gorgeous setting and beautifully flavourful dishes."

Cons:

• "Everything was excellent except the roast sardines which were a bit skinny and dry."
• "The food tasted was OK, but not authentic."
• "Food was mediocre at best, very bland, edible but not worth paying for."
• "Food ok but menu seems limited since my last visit."
• "The calamari was frozen and more batter than fish, the saltfish fritters were disgusting."
• "Very poor food. And the smallest tapas servings I ever had."
• "The food was over priced and underwhelming."
• "Some food came out cold but was dealt with quickly."

Service Quality

Pros:

• "David, who was our server that evening, was super friendly and chatty."
• "Becky was excellent and not once did we have an empty glass."
• "All staff were helpful but especially Becky the manager who went above and beyond."
• "The service was good, staff were very polite which is why we paid the service charge on the bill."
• "Absolutely beautiful and authentic food, staff were extremely attentive and nothing was too much trouble."
• "Staff were responsive and friendly."
• "Service was a little slow in terms of ordering. Also no decaffeinated coffee or tea available."
• "Had a Victoria beer from Malaga which brought back memories."

Cons:

• "The waiter with the dark hair and beard was actually very rude."
• "Waited 15 mins for 2 cappuccinos to arrive (the place was half full)."
• "Had a few issues booking... and then some food didn’t turn up it was just a bit naff."
• "Service was slow, glasses and dirty plates left all on the table, wrong meals sent out."
• "Waited over half an hour just to take drinks order, and food finally was ordered after 45 minutes."
• "Garlic and rosemary potatoes were old chats from the bottom of the fryer with a load of salt on them and no garlic or rosemary."
• "Took 20 minutes at least to get water, then a further 15 for the drinks...with the same waiter."
• "Checked the bill and they had automatically placed a service charge on the total. No apology, reduced the bill after I questioned the charge and the poor quality of the food."

Ambiance and Location

Pros:

• "A really nice room they've just moved into."
• "The place itself is very nice with a good decor and super pleasant vibe."
• "Good location, great food."
• "The place is beautiful, the atmosphere is inviting, and very relaxing."
• "Venue is lovely with well spaced out tables and booths."
• "The restaurant was very quiet. We were informed by the waitress of the unavailable foods and drinks even before we ordered."
• "The atmosphere was lively, we were greeted warmly and our waitresses was really friendly and chatty."
• "Great venue. Great service. Good food."

Cons:

• "It was better but the noise still just didn’t stop."
• "The acoustics are terrible. The place was about a third full but the staff of which there were only 3 servers insisted that everyone sat on top of each other adding to the echo."
• "The place was extremely cold, this has happened on 2 occasions I have been."
• "Sadly one star is too generous for what we have just experienced."
• "Oh Dear. I have been to this restaurant on 4 occasions previously when working In Preston. Unfortunately tonight they were not taking walk ins even though the restaurant wasn't even a third full."
• "Tables and the floor were very sticky?"
• "The place is very bright and the acoustics are terrible."
• "First of all was shocked because the chair I was on was not bolted properly to the frame and I pretty badly, injured my fingers on my dominant hand."