Kyoto Sushi & Grill Reviews Summary

Food Quality

Pros:

• "The food is fantastic."
• "The food itself was amazingly delicious and authentically Asian."
• "We also loved the dessert of tempura banana & pineapple."
• "All the food was so good."
• "The sushi was absolutely out of this world, really fresh and tasty."
• "The food is very nice I suggest on the sushi, meats and salads and not so much rice, noodles and soups as the soups are not that nice and the serving sizes are a little to big."
• "The food was freshly made and delicious."

Cons:

• "Every dish except miso soup was a disappointment."
• "The worst thing on the menu i'd say is the 'honey chilli chicken' and the chicken wings, it was rather bland and needed that little extra spice and seasoning."
• "Whatever you do, don’t order the squid balls. They tasted weird and had a horrible mushy texture."
• "The atmosphere is nice but the food quality is poor and the service just as so."
• "Some fried chicken dishes did not feel fresh and we got some udon noodles that were half cold and half hot, like they had been warmed up in a microwave."
• "The tempura prawns were not made with tempura batter and the prawns were not fresh as the texture was chewy."
• "The sushi was flavourless. The Nori was dried out in the hand roll."

Service

Pros:

• "The staff continue to be friendly and prompt."
• "Service was polite and nice in all the stages of our meal start to end."
• "Jamie was our waiter for the evening, very professional, prepared and available!"
• "The staff was really friendly and very helpful and organised."
• "Staff are polite and friendly."
• "Staff were excellent and made us feel very welcome."
• "The staff was excellent too!"

Cons:

• "There was some confusion with the service."
• "The manager was shockingly rude."
• "Service was poor given they add a service charge, after we ordered nobody bothered checking on us again."
• "Sometimes we waited for over half an hour between our round as the little menu was taken by one waitress and brought back to us by another without the order."
• "Service got slower after first round.. we had to wait about 25 mins for the second round."
• "The service was poor to say the least."
• "Slow and very careless staff, we had to ask 7 times for some water."

Value for Money

Pros:

• "Good value, food in the whole was OK, not top class but good."
• "One of my favourite places to eat in Brum, the value for money is staggering even if the basic price point is high."
• "The £25 price for 'All you can eat' food may seem a bit expensive to some but it is very well worth the price for the quality of food provided."
• "And it was exceptionally good value."
• "Definitely go for the all you can eat option for £21pp."
• "Very reasonably priced we had the all you can eat, lots of different options."
• "The all you can eat menu is fantastic value for money."

Cons:

• "The atmosphere is nice but the food quality is poor and the service just as so."
• "Quite disappointing for the price."
• "It was quite expensive for £8 for 4 small pieces of sushi."
• "Food is ok (passable) but not at the very high price charged."
• "Overall food was great! and slightly overpriced."
• "Good, fresh food, but all-you-can-eat proved very expensive. Family of 2 adults, a 12 & 13 yro, with drinks £132!"
• "A little overpriced I would say."

Ambience

Pros:

• "The restaurant was inviting & beautifully furbished, clean & welcoming."
• "Great food, cozy atmosphere."
• "The atmosphere is quite and relaxing, the interior patterns are pretty sober but stylish."
• "The cherry blossom tree is a great touch."
• "The atmosphere was cozy and comfortable."
• "A peaceful atmosphere created by the decor."
• "The ambience was really good."

Cons:

• "Also, inside the restaurant it was extremely cold which is unacceptable this time of the year."
• "The floor is always sticky and looks dirty."
• "The toilets are filthy and quite possibly the worst I've seen in a restaurant."
• "The atmosphere was very loud and hurt my ears at some points with children screaming."
• "We were seated on a table by the toilet and there was a sewage smell coming from this area."
• "I didn't like the smell in a bathroom but hopefully it's not always like that."
• "I think the only improvement would be to maybe make the atmosphere a little more relaxing."