GŎNG Reviews Summary

Service

Pros:

• "The service was impeccable and we were treated like royalty."
• "Had a fantastic afternoon here for my wife's 40th birthday and the cocktails were fantastic, the staff were attentive and very friendly, they wished my wife a happy birthday which was a lovely touch."
• "Good service, friendly and genuine. Food was great and well presented (California Rolls sadly were not available)."
• "Staff were very attentive and made excellent drinks."
• "All of the staff were very attentive and couldn’t be more polite."
• "The staff were nothing short of amazing. Really friendly and professional."
• "The waiter who looked after us tonight was just amazing and delivered a proper service by paying attention to all the details and all our needs."

Cons:

• "Tourists trap... Now it’s just an average place with no charme: service inappropriate, shabby environment, overcrowded and super noisy."
• "It was disheartening that the manager didn't even glance our way or seem remotely concerned."
• "Service was one of the worst I have ever experienced."
• "Slow service - 30 minutes just to order drinks."
• "Service was hit and miss. At times they were extremely attentive and quick on service, but they also just flat out forgot to bring our last round to us."
• "We were served by a lovely waiter, Manuel, who made our experience extra special."
• "The staff were rude and felt it necessary to provide a half hourly countdown on the hour and a half allowed."

Views and Atmosphere

Pros:

• "Enjoy Japanese food and sake while overlooking the whole of London before and after sunset."
• "Amazing views and good vibes in the bar."
• "You can see most of London from the top."
• "The view is outstanding indeed."
• "The view from the windows at night is breathtaking and so special."
• "The lighting is low and the atmosphere is very romantic."
• "The whole experience was definitely worth the money."

Cons:

• "However, If you put the view aside, this place has nothing special."
• "The views aren’t great from that high up either (London is pretty flat!) - perhaps best go at night/sunset if you do."
• "This place felt cramped, squeezed into the top, no atmosphere!"
• "The Gong feels like a hotel, and although it has style and a nice ambiance, it lacked a little bit of character and felt slightly sterile."
• "The decor is very outdated, certainly not somewhere you would go for ambience."
• "The place is like a street market rather than a relaxing afternoon tea place you would expect."
• "Great views over London, however an overall stressful/rushed experience dragged down the rating."

Food and Drinks

Pros:

• "The cocktails were outstanding and so were the sushi and sharables."
• "Good cocktails and nuts."
• "Yummy sushi, great wine and lovely service."
• "Great sushi platter very tasty."
• "The cocktails are amazing, and the bar food even better."
• "The afternoon tea was delicious and also very nicely prepared."
• "We were impressed by the quality and taste of all the different drinks we had."

Cons:

• "The drinks were uninspiring and not at all worth the price."
• "I sincerely suggest that the drink menu be improved, as the cocktails are terrible."
• "The drinks and food are atrociously overpriced."
• "The cocktails were horrid."
• "Food is abysmal (possibly you will find the same charcuterie in Aldi) - cocktails are mediocre."
• "The food was horrible, the drinks were overpriced."
• "Food quality is awful. We had gyoza and was told they are steamed when in fact they were pan fried & grease smelled like it was rancid."

Pricing and Value

Pros:

• "Very expensive, but worth it for a treat."
• "It has options for every wallet. Definitely a night to cherish and remember."
• "Yes it’s expensive but worth it."
• "The prices reflect the location, service and atmosphere perfectly."
• "It cost around £300 for the two of us and was worth every penny."
• "We feel the overall experience justifies the price!"
• "Yes it is pricey but you get what you pay for plus the view, which cannot be beat."

Cons:

• "For the same money you can get a michelin star restaurant tasting menu in London… but indeed no view."
• "The drinks themselves are nice and whilst you are paying a premium for the view the drinks are ridiculously overpriced."
• "The only good thing about it is the view and even that isn't worth the £30pp minimum spend."
• "Definitely not worth the money."
• "It’s crazy expensive and drinks are not that good, so you might leave a bit disappointed."
• "Expect to pay about £18 per cocktail, and for that, staff won't even offer you water with your drinks."
• "The cocktails are very expensive and not that good."