Address: 59 - 63 Walmgate, York, YO1 9TY, United Kingdom
Phone: +441904809565
Rating: 4.6
based on 152 reviews.
Authenticity of Tapas
Pros:
"Best tapas I've had in the UK, really really good!"
"I spend a lot of time in the south of Spain, and this is largely authentic."
"The tapas is absolutely fantastic ... truly authentic."
"Best paella I’ve ever had."
"Went with my parents and partner on a Sunday, we had an absolutely fantastic evening."
"Love this place. The food is so lovely and the staff are great too."
"The tapas had an excellent choice of dishes including some great seafood."
"Absolutely sensational experience."
Cons:
"A lot of the vegetarian options had spoonfuls of unseasoned bean paste on them."
"Although the fish tacos sounded appealing, they were also disappointingly bland."
"Found it strange that paella was served with chicken wings bone-in."
"Broccoli was a bit wilted and meagre."
"Very over salted. Sent the aubergine back due to over powering bitter flavours making it inedible."
"Potato salad undercooked. Butternut squash had tough skin on."
"Dishes each came out very slowly."
"One meal order was wrong & the corrected dish arrived once everyone was finished."
Service and Staff
Pros:
"This second visit was even better than our first thanks to Jim and his enthusiasm, passion and knowledge."
"The staff went above and beyond to make our evening enjoyable."
"The staff was absolutely wonderful. They have great vegetarian options."
"The servers were friendly, especially the one with a beard who was extremely knowledgeable."
"Great food, drinks, atmosphere, and music! The guys who served us were awesome."
"The staff were delightful, and their attitude and attention elevated a great meal into a superb one."
"The staff complement on the evening were all very good."
"The staff were very friendly and apologetic for a couple of dishes not being available."
Cons:
"The environment was nice but staffs were tricky."
"Fantastic food brilliant customer service (and it was a great experience till recently) that on the past couple of visits has been ruined by dogs."
"The service was a bit poor if I'm honest, brought us the wrong dish, then forgot another dish we ordered."
"Waited 1 hour for meal even tho we chased 3 times. After an hour waiter came back and took our order again."
"Manager was NOT even bothered to come over to have a word.. Very disappointed, amateur and poor management."
"Food looked great not that I got anything to eat. 1 of our party of 4 got 1 of her 3 dishes then 10-15 minutes later another of our party got again 1 of their dishes."
"I wasn't expecting an increase in price due to people paying their bills individually though."
"We had to have a set menu which was sharing starters, pre-ordered main from the menu, followed by sharing platter of desserts."
Atmosphere and Ambiance
Pros:
"Very cozy, the food was delicious, the servers were friendly."
"Amazing place. Great food, drinks, atmosphere, and music!"
"A great dinner venue if you fancy something different."
"Superb place, fabulous food, and fantastic staff - well worth a visit."
"The restaurant space is a bit tight but overall atmosphere is enjoyable."
"Relaxed and comfortable with a ‘chilled’ vibe."
"The atmosphere was comfortable; the staff were friendly, attentive, and fun!"
"Great atmosphere and the food was amazing!"
Cons:
"Upon entering my initial impression was of how bright it was in the restaurant, nothing was dimmed down."
"Secondly the music, now I’m a big fan of black sabbath and the like, however, it’s a bit odd to listen to during a nice meal with your family."
"Lastly the decoration and seating. There’s a jukebox...but this isn’t an American diner."
"The wallpaper is frighteningly lemon 1960s hazard, but they have a real 60s Juke Box to go with it."
"It was very busy on Saturday night and I must say the service was quite slow and a bit disjointed."
"The restaurant however needs to improve the ventilation in the kitchen area as the dining area became somewhat smokey."
"Don’t know if they were having an off day, but staff didn’t seem bothered about us being there."
"Lovely interior, but unfortunately, it didn't work for us."