The Waterfront Inn Reviews Summary

Staff Service

Pros:

• "The staff were friendly and accommodating, offering additional add-ons to the dishes."
• "Brilliant staff fantastic atmosphere."
• "The staff were so welcoming and friendly."
• "Serve by a young gentleman who was extremely helpful and polite."
• "The staff could not have been more friendly and helpful and lovely."
• "Service amazing here, can’t fault the friendliness of all of the staff."
• "All the staff were brilliant very helpful and professional."

Cons:

• "The bar staff were really sour faced and kept saying 'table service only'."
• "The staff were rude! manager was useless! Members of staff seem untrained!"
• "The staff was extremely rude from the beginning."
• "Service is terrible. Been there 5 times & every single time they've got the order wrong."
• "Terrible service from a lady working there. Was very rude to my family."
• "The staff were arguing in the middle of the restaurant however but apart from that were friendly and very helpful."
• "Having to ask to order food after waiting 25 minutes is unacceptable."

Food Quality

Pros:

• "The Mac and cheese was delicious and had quite a big portion size."
• "The food was great as was the drinks."
• "Food is amazing especially the mussels."
• "Food was delicious and cocktails too."
• "The food here was great."
• "The food was fresh and we'll put together."
• "The food was amazing."

Cons:

• "Came here to celebrate a special anniversary and it was ruined by the awful atmosphere and cold food."
• "The food however was poor... King prawn spaghetti was lukewarm and zero flavour."
• "I had food poisoning after eating here!"
• "The food was terrible and very expensive!"
• "Food was poor. I had chicken burger. Was deep fat fried, dripping in oil."
• "Food almost inedible, the seafood platter consisted of a flavorless cod, overboiled shrimps with roe still attached, questionable mussels."
• "The food was also terrible, even the chips were not cooked well."

Value for Money

Pros:

• "The food is... quite well priced."
• "Not the cheapest place but you get what you pay for."
• "5* for value for money."
• "Good food served through the day. My friends and I had both breakfast and dinner here. Big portions, reasonable prices."
• "Great desserts and very affordable."
• "More than ample portion sizes and great value for money."
• "I had ice cream for dessert which was a very good price compared to most establishments."

Cons:

• "Had to wait about 45 minutes for very average and overpriced meals."
• "The food was terrible and very expensive!"
• "Food was so poor... was warm at best... Pasta with prawns was so overpriced."
• "Food was nice but price doesn’t reflect the portion size or meal e.g. plain tomato spaghetti for £5 but prawn spaghetti £17 all that was extra was the meat."
• "Cold fries, badly cooked prawns, not the best mussels. Definite overpriced for terrible food quality."
• "Food was cold, and over priced for food not cooked fresh."
• "Pasta with prawns was so overpriced."

Atmosphere & Location

Pros:

• "The location is stunning, right on the sea front with a beautiful view."
• "Prime spot on the seafront what more can you want?"
• "And sitting in glorious sunshine too!"
• "Best of all that sea view!"
• "Lovely location too, close to parking and overlooking the beach."
• "Great location on a Summer’s evening."
• "The location is excellent, right on the sea front."

Cons:

• "Came here to celebrate a special anniversary and it was ruined by the awful atmosphere and cold food."
• "Overall not a great experience."
• "Bit noisy up until around 11pm."
• "I won't b going again... The staff said we could sit outside (very cold night) with a 2 week old baby."
• "The view was awful we looked onto a back yard which was noisy as there was a refrigerator trailer which was in front of the room that kept switching on and off all day and night."
• "At about 10 o'clock at night they were emptying the bottles into the recycling bin."
• "The only draw back was the beach near the hotel did not allow dogs on during summer months."

Accommodation

Pros:

• "Had a lovely three night stay at The Waterfront Inn."
• "The room spacious and clean they cater for dogs staying in the hotel."
• "The accommodation was very nice with comfortable beds."
• "We stayed here for 5 nights in April. We had the king room which was really spacious."
• "We will definitely come back and stay at the Waterfront Inn again."
• "The accommodation, though basic, was spotlessly clean."
• "Great place to stay, fantastic location."

Cons:

• "Terrible hotel."
• "Standard of rooms very poor and looks run down."
• "We had absolutely no view as the window was frosted over so you couldn't see the awful view of the back of the hotel!!"
• "The room was very basic very small TV with a poor reception."
• "Room nice but very noisy pipes, probably won’t get a good nights sleep."
• "Hotel needs refurbishing and modernising."
• "The shower was very poor all windows were half frosted so the view very poor..."