Orchardleigh House Reviews Summary

Setting & Atmosphere

Pros:

• "Orchardleigh House and Estate is a wonderfully romantic and fabulous setting."
• "Stunning house with amazing surroundings."
• "The castle was lovely, it's much bigger than you think, which was a nice surprise."
• "The venue is really lovely, the views and the house are great."
• "Beautiful venue, lots of golfing activities."
• "The house was amazing and felt truly ours for the day, allowing us to put our own personality and feel into the wedding and party."
• "Beautiful venue and lovely scenery."

Cons:

• "It was dirty the bathroom was in need of replacing."
• "As with many old manor houses converted into entertainment venues, this one shows signs of tiredness."
• "A very tired room in need of some TLC with no proper en suite facilities."
• "Room a little chilly despite heating on."
• "Beautiful grounds and house, but the rooms are terrible."
• "The room was not good at all very shabby for the prices they charge."
• "The 'TV' was useless and was only tuned into BBC 1 & 2."

Staff & Service

Pros:

• "Staff all very good service."
• "The staff were absolutely fantastic they could not have been more helpful."
• "Edge was our late night barman and he looked after us so so well."
• "All of the staff were excellent on the day and couldn't do enough for us."
• "The Waiting and Bar staff were fantastic - very attentive, friendly and nothing was too much trouble."
• "Staff were absolutely incredible, the stay was amazing."
• "The staff wow such a lovely bunch of people so helpful and nothing was too much for them."

Cons:

• "Receptionist not helpful."
• "Waiting time for bar service was ridiculous."
• "The staff are kids hired shortly before an event."
• "Difficult to navigate, staff ignored us when we got lost."
• "The room itself was very dated and yes I know its a old but needs interior work doing."
• "Some of the staff were rude and unhelpful, in particular the girl behind the bar."
• "One of the staff was like she been hit in face with fish and rude."

Food & Dining

Pros:

• "The food was amazing. Portion sizes were perfect and everyone said how lovely it was."
• "The food tasting day that we attended prior to the wedding was exceptional, with so much choice."
• "The chefs and staff who prepared and cooked the most wonderful dinner."
• "The wedding breakfast was first class. Steak was perfect and with a tasty sauce. Vegetables were also just right."
• "The food for the Wedding breakfast for over 120 guests was as good as you could expect from any top restaurant."
• "The food was absolutely brilliant and a good day was had by all."
• "The drinks, canapés and meals were faultless - our wedding breakfast was beef / veggie wellington for 130 people and despite the large numbers, the food was exceptional."

Cons:

• "Food below expected wedding quality and poor portions."
• "Missing meals, children's meals Luke warm before complaining twice to get it rectified."
• "The food was ok. All brought in on trucks and reheated it seems."
• "The sparkling wine for the toast was like vinegar."
• "Insufficient waiting staff to turn out 96 meals."
• "Roast lamb was both tender in places and gristly."
• "The food itself was tasteless and of a very poor standard."

Accommodation & Facilities

Pros:

• "The house is beautiful a great place to have a wedding fully wheelchair accessible with disabled room and wet room."
• "The accommodation was good and everyone was happy with their room."
• "Lovely rooms to stay in as well."
• "We stayed in the Bonita Suite which had a lovely view and was spacious."
• "The rooms and House are all furnished in a grand style, but feel warm and homely."
• "Our bridal suite was huge."
• "The rooms were stunning and had charm and we were pleasantly surprised with the amount of space."

Cons:

• "We had no Wifi (free Wifi was supposed to be available)."
• "Those who crave wifi may struggle with fomo, as i never found any!!!"
• "The lovely four-poster bed squeaked if you breathed too hard."
• "The room was boiling hot with only one tiny window that opens and they didn't have a fan I could use."
• "It has the potential to be a wonderful wedding venue but sadly there are things that need to improve."
• "The room was £168 and breakfast was not included."
• "Rooms were poor quality and dated (not in a good way), no breakfast option at all!"