Inamo Reviews Summary

Food Quality

Pros:

• "The best thing on the menu were salmon, the beef and the fried chicken but they were still just okay at best."
• "The food was pretty good. I didn’t enjoy it as much as some others in my group."
• "Quality of food was below average, we enjoyed the Szechuan chicken but that was pretty much it."
• "Everything else was spot on although one sweet and sour dish we ordered was so late to arrive."
• "The two things that were good on the menu were the miso pork belly and the popcorn karaage chicken."
• "We enjoyed it again. Really good food and very friendly staff."
• "The food was fast, and the bang bang cauliflower was really good."
• "Great food and service. Even though we are in our seventies we enjoyed playing the games."

Cons:

• "Disappointing is the best way I can summarise it all as it wasn't great."
• "The food uninspiring and the sushi quality is quite low."
• "The most inauthentic Japanese restaurant I’ve ever been to."
• "Was most looking forward to the pork belly but that was 'unavailable'."
• "Food was okay, nothing special. Expected more from a place like this."
• "The food was okay at best, had much better sushi elsewhere."
• "Would give 0 stars if I could. The food quality is just not there."
• "We tried many bottomless deals and this is by far the best we have had so far."

Service

Pros:

• "The first waiter that we had was really nice, courteous and patient with us as he explained the menu."
• "Our waiter was Arnold. I wish we could have Arnold in every restaurant as was a kind reader for when we needed him."
• "The team were fantastic and very helpful and I never once needed to call for help or a top up."
• "Highly recommend this restaurant however, the touchscreen system needs refining and slightly more speedy service."
• "Staff were very friendly as soon as I came in Samia especially looked after us and made me feel welcomed."
• "The staff's expertise was evident, and Mr. Nabin's recommendations added an extra layer of delight to our dining experience."
• "The service is very fast, the waiters and waitresses are quick to clear your used plates away and top up your drinks."
• "The staff named Nabin helped me a lot while placing my order, which was kind of heartwarming."

Cons:

• "However, we also had one instance with a waitress who was extremely rude to us which entirely mired the experience."
• "The food was pretty good. I didn’t enjoy it as much as some others in my group. They were out of a lot of options which was frustrating."
• "The staff member showed us to our table and explained how the screens worked. She then left us to it."
• "The wait staff was basically not there. They didn’t tell us the whole group ordered off just one board so we all were adding things."
• "I wanted a tap water which wasn't on the menu so used the 'call service' button twice but nobody came."
• "Never ever in my years of dining have I seen service this bad. Absolutely no personable staff."
• "One of the waiters was bringing us soy sauce for 20 mins.. And that soy sauce was just water."
• "The atmosphere is more what you would expect at a Pizza Hut; it is loud, packed and the bright screens make it seem quite tacky."