Blue Triangle Training Ltd Reviews Summary

Instructor Quality

Pros:

• "Neil is a extremely nice gentleman who teaches you in a stress free environment."
• "Neil will make you aware of any bad driving habits you may have picked up whilst driving cars, he will then help you to undo those bad habits so that you are confidently in control of the vehicle and able to keep yourself and others safe on the roads."
• "Neil is a very good teacher. Always nice and smiling."
• "Neil has been an utterly smashing trainer! Never felt uncomfortable or under pressure, which is always the mark of a good instructor."
• "Neil is an amazing instructor very calm but also firm."
• "Neil is a excellent teacher who is very patient and explains things to you in a concise and practical way."
• "Neil is the best HGV instructor out there and provides an excellent and professional style of teaching."

Cons:

• "Unfortunately I was not able to pass with Blue Triangle. After 2 failed tests instead of booking another retest, I went to another school."

Customer Service

Pros:

• "Mary has also been fantastic and deals with any concerns and queries you may have."
• "Mary kept me up to date about my training and test."
• "Whenever I rang up the office, my enquiry would always be dealt with quickly by Mary and I knew I was in safe hands."
• "Mary dealt with my initial enquiry and it was her politeness, attention to details and attentiveness that made me decide this is the company I would do my training with."
• "Mary thank you for your support and getting me in a couple of months earlier when someone cancelled."
• "Mary is also lovely to deal with too, she’s very helpful and replies back very quickly."
• "Just want to say a massive thank you to Mary and Neil for their support throughout my class 2 training."

Cons:

• "Had the pleasure of speaking to Mary today to try and arrange a class 1 retest. Although she couldn’t help me with what I needed she was extremely friendly and helpful."

Training Experience

Pros:

• "The training was clear, concise and I felt there was no such thing as a daft question."
• "Training was thorough & precise from the beginning to the end!"
• "Passed my HGV 2 with Neil, and today passed my C+E first time with ease, what a fantastic instructor Neil is, made the training thorough, fun and a pleasure."
• "I had a great training experience with Blue Triangle from start to finish."
• "The training is thorough and nicely timed throughout the 5 day course."
• "The instruction that I received from Neil was excellent."
• "Their emphasis on thorough preparation meant that I felt fully prepared for my test."

Cons:

• "I did fail my class 2 previously but that was all down to me."