The Ferry Inn Reviews Summary

Location & Setting

Pros:

• "Set in a beautiful location just off the beaten track."
• "It's right on the river as well so you can moor and there's an amazing view out to the broads."
• "Great location plus you can feed the ducks and see the boats go by."
• "Nice view on the river here."
• "Beautiful place to stop and moor up, lovely scenery and some great local walks."
• "Perfect setting on the river."
• "The view on the bend of the river is brilliant."

Cons:

• "The beer garden had dog mess in it."
• "Outside was tired, garden and furniture scruffy."
• "Only downside is that there are no ash trays outside in the garden of the pub and people were smoking and dropping their butts on the ground."
• "We were 8 on a boat but couldn't find space to moor up."
• "If you moor up here make sure you take a torch with you as the path back is very dark."
• "£8 just for mooring each and no facilities."
• "The children’s play area is basically in a bed of stinging nettles."

Food Quality

Pros:

• "Amazing food. Salads are huge and very enjoyable."
• "Both were delicious. Bread was fresh and fillings were excellent."
• "The food was good with a reasonable choice."
• "Food great and decent portions."
• "The food was absolutely beautiful."
• "The food was plentiful, good quality and hot."
• "The food was delicious, hot and plentiful."

Cons:

• "Food at London/tourist prices."
• "Food was ok, pretty steep for such small portions!"
• "Fish was a small portion of pre frozen in a large amount of batter, chips could have been cooked for longer."
• "Roasts were almost inedible (chewy meat and broccoli overcooked until it was grey)."
• "Sunday lunch was bland with overcooked vegetables."
• "The burger my son had, is about as poor as you would ever want to order."
• "The chilli today was extremely dry and even burnt in places and the rice was in a solid block."

Service & Staff

Pros:

• "We were recognised immediately and greeted like old friends."
• "The staff were very polite, friendly and professional."
• "The staff were extremely helpful and very friendly."
• "Very welcoming staff."
• "Staff at lunchtime were great."
• "Excellent friendly service with cheerful and attentive staff."
• "The team behind the bar, are spot on friendly and happy."

Cons:

• "The staff were not what you would call welcoming."
• "The rest of the staff really need a lesson in hospitality."
• "Some of the staff can be inexplicably cold, unfriendly, and their customer service skills leave a lot to be desired."
• "The young girl behind the bar literally looked like she would rather be anywhere but there."
• "The larger than life manageress did tend to be a bit moody though."
• "The staff were certainly not friendly."
• "Very very poor service and rude manager. Serving everyone else apart from us even though we ordered before them."

Ambiance & Cleanliness

Pros:

• "The pub is quaint right on the broads open fire lovely!!"
• "The staff incredibly friendly and the ambiance is exactly what you would expect from a lovely Norfolk pub."
• "A really nice place with a great atmosphere!"
• "Great pub and great atmosphere."
• "A wonderful experience, visiting the Ferry Inn. Great food, great service, and a terrific atmosphere!"
• "Lovely environment and fab setting."
• "A good pub. Plenty of space."

Cons:

• "Been here a few times over the years via boat and always try and stop here for a few drinks in the afternoon. Called this year and was very disappointed. No atmosphere in pub."
• "Multiple flies in the dining room was also a turn off."
• "Just generally the place lacked cleanliness and atmosphere."
• "I've been to this pub a few times before in the past & everything seemed to be OK until our last visit a few weeks ago... the staff just seemed like they didn't want to be there the bar, glasses & tables were dirty & flies everywhere."
• "The toilets where filthy."
• "Not great atmosphere or food. The bar man was a little rude to customers and staff, the king prawn linguini is dry and doesn't have king prawns more like standard frozen prawns."
• "Lovely place but although it was table service all the staff were inside and rarely came outside so this made service very slow."

Additional Facilities

Pros:

• "Playground for children, free parking."
• "Great food in a nice location.. free mooring if you have lunch there."
• "The little shop attached to the Inn is delightful."
• "Behind the pub was a true hidden gem of a shop selling the most amazing cakes, homemade chocolate, fudge and ice cream."
• "Also inside they sell homemade cakes and other sweet treats."
• "The shop, chocolate shop and bakery are also amazing!"
• "Shop at the back of the pub - wow, lovely fresh homemade bread, cakes, pastries, pies & fudge amongst other things."

Cons:

• "It was a bit of a sting in the tail to be asked for a mooring fee after spending nearly 80 quid in the pub."
• "Dog owners please remember to pick up dog mess as various areas against river wall, it had been left behind."
• "The beer garden had dog mess in it."
• "Only downside is that there are no ash trays outside in the garden of the pub and people were smoking and dropping their butts on the ground."
• "£8 just for mooring each and no facilities."
• "Our only disappointment was having to pay £8 to moor our hire craft overnight despite spending £80 on food and drink over the evening."
• "Kids play area still shut."