Kings Arms Ludham Reviews Summary

Staff and Service

Pros:

• "Staff friendly and helpful, special shout out for Sam at the bar for helping our son and even shaking his hand."
• "Staff were very friendly."
• "Staff were very friendly and attentive enough."
• "The staff worked extremely hard to make the visit enjoyable."
• "Friendly staff who all seem to work very hard throughout their day."
• "Staff were incredibly friendly too."
• "Served by a very pleasant lady."

Cons:

• "No thanks from the staff."
• "Staff seemed rather aloof and because there weren’t many people in staff were sat near the bar on their phones which wasn’t very professional."
• "No-one asked if we were satisfied with the food."
• "Got seated by a blond girl with huge glasses who never smiled once."
• "Staff need training on customer service skills."
• "The waitress ignored the table for 20 minutes before taking an order."
• "Never again, rude senior staff, no courtesy or compassion… never again."

Food Quality

Pros:

• "This pub is excellent for there carvery and other food that they serve here."
• "The food tasted amazing also and already we can't wait to go back."
• "Food was good, service was terrible, it was not very busy, but we waited 20 minutes to get a drink."
• "The menu is plentiful and the desserts are amazingly good!"
• "Food was served quick and very tasty."
• "Fantastic food. The roast dinner was absolutely delicious with home made roasts."
• "The food was excellent especially the carvery which we all enjoyed (lovely large portions)."

Cons:

• "Would give 5 but the veg was a little too andante for our taste."
• "The cauliflower was raw, the roast parsnips were slimy on the outside and raw in the middle."
• "Main course was home cooked pie with veg, all reheated probably as was dry and overcooked."
• "The only reason for the mark down was the two of us that had the mixed grill were violently sick around 4/5 hours after eating the mixed grill."
• "Lasagna was terrible small portion and over cooked."
• "The food however was not. We all left with needing the loo the same evening that we visited."
• "The food was poorly cooked. The prawns we ordered were undercooked."

Ambiance and Facilities

Pros:

• "A clean venue. Toilets were clean too."
• "Lovely pub restaurant."
• "The kids loved the atmosphere."
• "Sitting at the table you can see a quaint toy train running through the restaurant above your head."
• "Lovely Gem of a place ! Stopped here on the way back from trip on the Broads."
• "It has a great play area around back for children, nice large tables to sit at and court yard area to rear dogs allowed to be outside."
• "There is a fantastic play area to the rear of the pub."

Cons:

• "A rude pub.try the pub up the road."
• "The only downside is my partner said it got really loud and couldn't hear me well as the evening went on and it got busier."
• "The pub was so hot, apparently the doors to the garden couldn't be opened and the air con was not working properly."
• "There are much better run restaurants in the area, avoid the stress and chaos and go somewhere properly run."
• "The beer garden has been a bit messy and dirty our last few visits."
• "The outside area is located next to the kitchens, therefore unfortunately all you can hear is extractor fans running."
• "The pub itself is a little more commercial than many in the area in feel, with a few huge TV's and a Jukebox etc."