Royals India Covent Garden Reviews Summary

Food Quality

Pros:

• "Really tasty food. I could tell the ingredients were fresh on all the dishes."
• "the food was not too spice but it wasn’t bland and it very flavourful."
• "Chicken madras taste was amazing."
• "Food was quite good (we had a curry and a mixed grill)."
• "The menu offered an incredible variety of Indian cuisine, and I was blown away by the flavors and presentation of each dish."
• "Food was sensational, service couldn't have been kinder and more pleasant."
• "Such a lovely quite place though the interior is very basic but who cares when you find peace, taste and ambience all together."
• "Really good Indian restaurant in a very handy location for the theatres."

Cons:

• "The food was old! The chicken was off! most of the food was off!"
• "Lamb very dry chicken flavourful, bhaji crispy but not oily at all, slightly spiced, biryani was bland."
• "Very poor Indian meal, food very bland and garlic nan was do dry."
• "The food was ok to taste, but the meat dishes were very small, with very little meat."
• "Food took long to come and was overpriced, it was average and there was nothing special about it."
• "The food was just about edible. Lacked seasoning and it was served lukewarm."
• "The worst indian food we ever had! It was cold, had no flavour and the portions were so small."
• "Disappointing on every level. We ordered 7 dishes, not one had any flavor."

Service

Pros:

• "Exemplary service standards. My first visit here, but I was made to feel like a highly valued and life-long customer and VIP!"
• "Very Friendly and unhurried service."
• "Friendly welcome and service. Good beers and good food."
• "The staff was attentive, friendly, and knowledgeable about the menu."
• "The staff was very welcoming and the food matched the welcome."
• "The service was excellent (&friendly). Would highly recommend."
• "As someone who has lived in Covent Garden for ages, both of these qualities are rarely found in a place that is so quintessentially touristic. Can't go wrong with Royal Indian :)"
• "I had an amazing experience here! Decided to come by myself and the waiter was lovely, the food was delicious and really quick to arrive."

Cons:

• "And more than that i am charged for 12.5% service charge although the service was very poor!"
• "Very poor Indian meal, service was so slow, nobody came near table for about 20 minutes on our arrival."
• "Problems: - Value. - Service. The service was 'just ok.'"
• "The service was shocking and the wait for food was severely long."
• "Terrible experience. No greeting to customers, no water served."
• "Felt uncomfortable being served here; we could see how other guests were treated but the same service was not extended to our family."
• "The service was so bad and unprofessional. To use the toilets you have to pass through the kitchen and that is where I noticed how dirty this place and the food are."
• "Terrible service and bad attitude by the staff, food tasted horrible."

Ambiance and Decor

Pros:

• "Laid back atmosphere, perfect for a relaxing dinner."
• "The ambiance is simply stunning, combining the elegance of Covent Garden with the rich colors and decor of India."
• "Nice, well lit and nicely laid out restaurant, friendly staff."
• "What a find! Really good Indian restaurant in a very handy location for the theatres."
• "Stopped in on a whim, and quite glad we did! Had the meat thali, butter chicken, and saag paneer - all lovely and more flavorful than much of the Indian food I've had in the states."
• "Sophisticated music, friendly cheerful staff and delicious Punjabi and North Indian food.A great night out and 2 mins from the Royal Opera House and Covent Garden tube."
• "A hidden treasure of Covent Garden. Sophisticated music, friendly cheerful staff and delicious Punjabi and North Indian food."
• "Absolutely amazing food and for the price in the centre of London, I couldn't not like it even more. The waiters were extremely well mannered and the food didn't take long. The interior is a bit worn but I think it adds to the character!"

Cons:

• "decor dated, toilets horrendous."
• "The interior décor is tired, the toilets were terrible, and the service mediocre at best."
• "The upstairs was ok but not super nice. The bathrooms are in the basement, next to the kitchen. They were gross and in need of cleaning."
• "The worst part: my husband saw the guy, who‘s working in the kitchen, using the toilet (he kept the door open!!!) and he didn‘t wash his hands after!!!"
• "Facility, especially bathrooms. The upstairs was ok but not super nice. The bathrooms are in the basement, next to the kitchen. They were gross and in need of cleaning."
• "The restaurant is a bit tired and in need of a revamp."
• "The restaurant is outdated, old fashion. The carpets were torn and dirty."
• "The decor is awful, and run down, though staff tried to be as nice as possible."