Warhammer Reviews Summary

Staff Interaction

Pros:

• "Staff are always friendly, although sometimes far too pushy with sales."
• "Staff was helpful, fun, and seemed genuinely interested in my painting projects."
• "Everytime I go in they are ready and willing to help me and give good advice."
• "Amazing sets when you walk in and enthusiastic staff who immediately engaged my son and got him chatting in a manner most parents find difficult with their kids!"
• "Very helpful staff, a good sized space with great looking displays, always top paint jobs all around as is to be expected."
• "Staffs were amazing and super helpful."
• "The staff were helpful & friendly."

Cons:

• "Staff are always friendly, although sometimes far too pushy with sales."
• "Great shop and selection, really good to have forge world models available to buy too, But I still can't stand the hard sell with the insincere questions."
• "Not one member of staff spoke to me, not even to say hello, let alone speak to me about Warhammer."
• "It seems that the company forces their staff to interact with customers until making you feel uncomfortable to secure sales."
• "However this is always offset by the pushy sales people who won't take no for an answer."
• "Don't care hugely for the way I am accosted each time I step through the doors."
• "Would be higher but for the pushy sales staff. I go in regularly to check out the latest products and admire the well-painted models, but am always leaving within 5 minutes, after being bombarded with questions from staff."

Store Experience

Pros:

• "The store well stocked; there was even a Forge World section."
• "The store itself is well spaced out with excellent displays showcasing the expertise of those staff."
• "Beautiful store, and they've got almost everything."
• "A great store with a lot in stock."
• "Great store, super friendly and patient."
• "An excellent store with a huge range and super friendly staff."
• "Shop has been refurbished in the past couple of years and it's a much bigger place now."

Cons:

• "Prices are not like online stores."
• "Great employees, but they didn't have any of the Warhammer Store exclusives, even though they were in the current White Dwarf."
• "They have a wide selection of figures, with one exception being the Lictor tyranid that can only be ordered online."
• "I wish that they had a wider range of models in store (at least not on the shelves)."
• "Lovely store, but stop lying. You clearly don't collect Grey Knights and you ve got it wrong on the lore."
• "It was a shame as you don't often come across FW merchandise in GW stores."
• "I went there looking for Space Marine miniatures and was very surprised at the small selection."

Product Range and Availability

Pros:

• "As far as Games Workshop/ Warhammer shops go, this has been the best stocked GW I've visited outside of Warhammer World in Nottingham."
• "They have a wide selection of figures, with one exception being the Lictor tyranid that can only be ordered online."
• "Good experience overall and the shop had a huge selection of figures and citadel paint colours."
• "Managed to grab a few exclusive minis as well as a few other bits and bobs."
• "They are always well stocked with their main line items."
• "Good selection of rules, models and paints. The staff are incredibly friendly and helpful."
• "This store features an excellent range of Warhammer on the shelves."

Cons:

• "They have a wide selection of figures, with one exception being the Lictor tyranid that can only be ordered online."
• "I wish that they had a wider range of models in store (at least not on the shelves)."
• "It was a shame as you don't often come across FW merchandise in GW stores."
• "I went there looking for Space Marine miniatures and was very surprised at the small selection."
• "No one seemed to know the lines that games workshop offered and worse than that was the lack of actual stock."
• "Only thing to mention is that they don’t have loads of models in stock."
• "Strange how other stores cram as much stock as they can in the space that they have (including there window displays) and this one doesn't?"