Address: 95 Westbourne Grove, London, W2 4UW, United Kingdom
Phone: +442032200076
Rating: 4.4
based on 143 reviews.
Service
Pros:
"The staff were super thorough with my husband's nut allergy and took extra steps to ensure there was no cross contamination."
"The team is really friendly and helpful."
"Lovely service. Super accommodating."
"Our service was fantastic by the lovely Razim and the lovely lady who I believe manages/owns the restaurant."
"Customer service was great!"
"The staff exhibited remarkable friendliness and thoughtfulness."
"Service has been really good specially from Razin."
Cons:
"I thought that the service had a bit of an attitude and it was not as welcoming."
"The servers are slow to take orders."
"During the end of our time there, waiters seemed to avoid us."
"Worst service ever in 7 years I have been in UK arrogant staff and chefs."
"AVOID - RUDE STAFF! I asked for a straw in a very polite way so that I can drink my cold coffee because I couldn't drink it otherwise."
"absolutely appalling service - I booked a table online for 8.30 to be rung on the day to be told that I needed to be moved to 9pm due to a large table."
"Service is abysmal."
Food Quality
Pros:
"Nothing was less than extraordinary."
"The food is delicious (especially the mac and cheese), and so are the drinks and desserts."
"The best rotisserie chicken in London!!!"
"The chicken carries a delicate roasted flavour, the ratatouille was great."
"Very very cool place! As a vegan, I had a quinoa salad and chips and it was delicious!"
"Delicious chicken with a great choice of fresh, homemade sauces."
"The food was really tasty and good value for money."
Cons:
"Food was awful! - hair in the middle of chicken - chicken on the dry side."
"The chicken is just reheated, so it arrived to our table super dry and barely warm."
"Unfortunately I fell very ill that evening after getting home and have been in a lot of pain since."
"The potatoes tasted stale, the truffle Mac and cheese was just boiled pasta doused in truffle oil."
"The chicken was extremely dry and came out lukewarm."
"We were served off gravy (it tasted like it had been mixed with cleaner or washing up liquid)."
"Undercooked chicken, wings covered in feathers, rancid tasting creamy spinach and truffle mayo… 🤢"
Value
Pros:
"The bill was also so reasonable to the point I believe it was too cheap!"
"Great value as you get a 1/4 roast chicken, two generous sides and a sauce all for £11!"
"The lunch deals are great value (under £15)."
"Pricewise, it is very reasonable."
"The food was tasty and well priced for London; not stupidly expensive & in generous portions."
"Finally, a place you can go to or take away,whose quality is fine cuisine at family affordable prices."
"A total of £13.25 which I find a good price."
Cons:
"We paid £95 between two for a bottle of wine, 1 chicken, sides and no dessert. Expensive."
"For the price, we could've had the same vibe somewhere else with better food and atmosphere."
"There’s something that has been created here where this feels like an overpriced fast food restaurant."
"Expensive for what it is, even though it's organic."
"Would give this place a five but it's really expensive for what it is."
"I would not say this place offers good value for your money."
"This place is awful! The food is disgusting and to make things even worse the french manager who works there is such a pompous prick."
Atmosphere
Pros:
"The whole atmosfere is very pleasant. The restaurant is very clean and tidy."
"Really cool vibe, nice decor."
"A really nice and cosy restaurant in my favourite neighbourhood: notting hill!"
"Really lovely ambience, chic, intimate, and romantic!"
"It's a comfortable atmosphere and I will be back during my next visit to London."
"The atmosphere was lovely."
"Simply good food and a nice modern yet cozy environment."
Cons:
"For the price, we could've had the same vibe somewhere else with better food and atmosphere."
"The atmosphere- It felt more like a takeaway place, rather than a restaurant."
"I wouldn’t recommend sitting at the ledge by the door. I was constantly surrounded by delivery men in bike helmets."
"Service ? Slightly over-pushy to match the monotonous over-fast music."
"Like Nando’s but twice the price and really bad!"
"This is a place you go to for the experience, not the food."
"On the other hand the atmosphere and the look of the place was very pleasant."