Dr Rez Reviews Summary

Dental Treatment Quality

Pros:

• "Dr. Anthony Lee is young, enthusiastic, caring, polite and professional in dealing with my dental problem."
• "Adam is a fantastic dentist. He is really gentle and makes sure you can't feel anything during your treatment."
• "Anthony & Kathryn made an excellent job of my crown & filling."
• "I recently undergone a bone graft procedure and the service was excellent, as always."
• "I was fitted in immediately and the work done was to a very high standard."

Cons:

• "Waste my time! Overpriced service. After the scan for implant I waited for over 2 months but didn’t receive any treatment plan."

Customer Service and Staff Friendliness

Pros:

• "The customer service was beyond exceptional; the staff was not only professional but also incredibly easy to talk to."
• "Absolutely top-notch people at Dr Rez. It's a wonderfully reassuring experience."
• "Front desk staff, kind courteous and helpful and a shout out to Lauren, always helpful."
• "The entire clinic exudes excellence, starting from the moment you walk in. The staff, including Amanda, Lauren, Chloe, Naz, Mia and Kathryn, collectively contribute to an outstanding customer care experience."
• "Rosie is the best receptionist i have experienced in any service. She was extremely warm and compassionate during the initial phone call."

Cons:

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Clinic Environment and Atmosphere

Pros:

• "The environment of the clinic and the receptionists are also outstanding, promoting an atmosphere so relaxing that I thought I was in a resort instead."
• "The place is so beautiful and the staff are amazing and really welcoming and friendly."
• "The practice itself was impeccably clean, adding to the overall comfortable atmosphere."
• "Relaxed atmosphere amazing premises, Spa Like feel in the waiting area."
• "A beautiful tranquil surgery environment. Calming music and staff."

Cons:

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Professionalism and Expertise

Pros:

• "Adam (the dentist) was brilliant, professional, kind and nothing was too much trouble."
• "Dr. Rez is very professional but also down to earth and puts you at ease."
• "Excellent customer service and every step of the course of treatment was explained clearly and thoroughly."
• "Dr. Anthony demonstrated a level of professionalism and expertise that surpassed my expectations."
• "Dr Rez is genuinely one of the nicest people I have ever met - as well as being an excellent dentist he is very genuine, kind, informative and supportive."

Cons:

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