Brasserie Zédel Reviews Summary

Food Quality

Pros:

• "Food: excellent."
• "Most of the food tasted good, Steak Hache was delicious and really good value, I would definitely recommend."
• "The pork chop was good and the sliced carrot starter was tasty."
• "Each dish was cooked exquisitely and we tried a lot of the menu!"
• "All the food was hot, delicious and well presented."
• "Food was amazing. Could not fault it."
• "The food was outstanding, off the chart."

Cons:

• "Food was good but sadly my chicken with mushrooms and cream was so overpowering you couldn't taste the chicken, still really nice but could be improved."
• "For the price, the food was rather bland and underwhelming."
• "The food was average and we had expected more for the price."
• "The disappointment extended to the food as well. The steak tartare was underwhelming and didn't quite justify its price tag."
• "The Sunday special, Tarragon roasted chicken smelt pungent, wasn't properly seasoned, tasteless and dry."
• "Food is less than mediocre and really overpriced for what it is."
• "The food quality & taste were poor."

Service

Pros:

• "Service was 10/10 and we could always get our server’s attention if we needed it but otherwise we were left to it."
• "Staff were great."
• "The staff are high-level, they're so polite and professional, they really make you feel special."
• "Staff very attentive."
• "Service generally good."
• "The service was dedicated and prompt."
• "Service is impeccable.. superb selection of drinks.. and the food menu is very very good.. absolutely spoiled for choice."

Cons:

• "Service was OK, not deserving of 15% service which is added to the bill."
• "Service wasn’t great, a bit chaotic and things forgotten."
• "Service are fast but due to the fact it’s crowded place waiter are not keen for helping customers and kind In a hurry."
• "Service was also very very slow."
• "The service was quite slow, they were busy so I get it, but for the amount of service charge whacked on the bill it should have been better."
• "Service was however all over the place and there wasn’t a single check back."
• "Service non existent, our empty plates were not collected despite the waiter walking past on numerous occasions."

Ambiance

Pros:

• "Classy legacy restaurant with a very approachable vibe."
• "Hidden underground right in the heart of Piccadilly Circus, this restaurant is perfect in terms of location!"
• "Entering the main dining hall is quite the experience with the tall ceilings, marble pillars and artwork to match."
• "A beautiful hidden gem that transports you back to an era of glamour and sophistication."
• "I enjoyed the live but unobtrusive music and soaked up the atmosphere in the beautiful surroundings."
• "What a wonderful place to dine in! A good experience, the place was opulent, marbles everywhere and like in a cabaret and we felt like we were taken back in time."
• "The atmosphere is outstanding, with stunning decor and a vibrant buzz through the whole place."

Cons:

• "Some may find it a bit loud but not too bad."
• "It’s a lovely venue, but that’s the only good thing about it."
• "The only thing was that the desserts were all a little too sweet."
• "Live music .. that you cannot hear, not enough speakers, and people are too loud."
• "I asked about live music! Told there will be music in 15mins. Then asked again, another 15mins. Asked again, another 30mins. Asked a manager, another 15mins. Least to say, no live music."
• "The atmosphere is a real basement buzz, a combination of chatter and the jazz singers bouncing off all six walls."
• "A little Disney like atmosphere. Like a theme park of a French restaurant with art deco furnishings."

Value

Pros:

• "The price is honest."
• "Generous portions and reasonable prices in central London."
• "We went for fixed price menu which was good value for central London."
• "More than anything, Brasserie Zedel offers VALUE FOR MONEY."
• "Considering the quality and experience, the price is quite reasonable!"
• "Really reasonably priced."
• "Price: low-fair price (I think they could charge a little more and I’d still be happy about the price)."

Cons:

• "It is a bit pricey as there is a 15% service charge plus a cover charge but worth going once I would say."
• "The biggest complaint would just be price against value/quality as while the food was decent we still spent over $100 for two people for a meal worth far less."
• "I felt that the dishes which are not part of the set meal are a bit overpriced."
• "A bit overpriced and a 15% service charge."
• "Food is expensive for what it is."
• "It was close to our hawksmoor bill and far less quality."
• "They also add 15% service which is above the 12.5% standard for London."