F1® Arcade London Reviews Summary

Experience and Atmosphere

Pros:

• "The atmosphere is very nice and the staff is very helpful."
• "The atmosphere on the non-race weekend Friday was great."
• "The atmosphere is amazing and with a big group of friends you would enjoy it 100%."
• "The whole vibe and the drinks were outstanding, and the service was even better."
• "The atmosphere is great, with a DJ playing the whole evening and the mini games you can play."

Cons:

• "The music is obnoxiously loud, to the point where you can’t have a conversation."
• "The loud atmosphere made it hard to hear anything against the commotions of the public area."
• "There's only 3 tracks to race on. You can’t pick what team you want to be in."

Food and Drink

Pros:

• "The food was amazing and reasonably priced."
• "We had the pizza/chicken burger with fries, two gins each and the bill was a whopping £98!"
• "Food is good, if a little expensive."
• "The food and drinks are above average, believe me."
• "The bar looks sleek and cool, food is pretty good."

Cons:

• "The drinks are good and so is the food. We had some issues with the food which was quickly rectified."
• "The tacos seemed a bit small though."
• "The food portions (taco’s especially) are VERY small so definitely order some chips!"
• "The drinks were bad and very expensive."
• "Glass of red wine 12pound. 15.50 for white rum and coke plus 1 80 to bring to table. Shocking prices."

Simulator Experience

Pros:

• "The simulators are great, I’m a big F1 fan and it did not disappoint."
• "The simulators are top-of-the-line and provide a very realistic driving experience."
• "The racing experience is super immersive."
• "The racing Sims were a lot of fun."
• "The sim quality, decor, food and drinks were all fantastic."

Cons:

• "The races felt a little short, especially as you don't get any warm up practice time."
• "The races are about 6 minutes with a 1 minute break in between."
• "For a ticket (around 13 GBP) you get 3 races, and each race is only like 5 minutes?"
• "The simulators just haven't worked."
• "The game stations but gave us a free round of shots... on asking, of course!"

Customer Service

Pros:

• "The service was great!!! Shout-out to Fabio & Marcelo."
• "The staff were very attentive to our needs."
• "Nathan, the waiter truly exceeded my expectations with his exceptional service."
• "The staff were super friendly upon arrival and during our time."
• "The staff were amazing even though it was super packed."

Cons:

• "The customer service overall was grumpy, bored and frankly pretty rude."
• "The staff could not help. We left without even finishing the game."
• "The service was a bit slow but the manager (some cool dude from Portugal) was super helpful."
• "The service was incredible as one of the reps hooked us up with 3cars instead of 2."
• "Security at the entrance to a colleague with a plastic small water bottle 'Hello you can't take that'. Rude behaviour by staff at gates."