Complete Locksmith Services Ltd Reviews Summary

Response Time

Pros:

• "Mark was with me within 10 mins and had the door open promptly."
• "Within 30 minutes Mark turned up and had the front door opened in no time."
• "Mark came out in the evening and was with me in less than the hour he quoted."
• "Mark came straight out and fixed our Unopening front door in under 30 minutes."

Cons:

• No cons reported regarding response time.

Professionalism and Expertise

Pros:

• "Very knowledgeable and only charged his standard call out fee."
• "He was personable, provided excellent customer service."
• "Mark was very efficient and honest."
• "Mark was fantastic! Quick response to my request for new locks and did the job in no time."

Cons:

• No cons reported regarding professionalism and expertise.

Customer Service

Pros:

• "Mark then proceeded to give the door a service and provided 2 replacement keys."
• "He kindly checked the back door too while he was here and provided some helpful tips on security."
• "Have used Mark twice now after issues with my front door lock in 2 different houses - he is super responsive, friendly."
• "Mark is one of the kindest; most genuine business owners I have ever met."

Cons:

• No cons reported regarding customer service.

Value for Money

Pros:

• "Mark provides excellent service, he is on time, polite, honest and most importantly reasonably priced."
• "He was able to get us in in less than half the price quoted by another locksmith."
• "Mark didn't even charge me for the initial call out when only a bit of WD40 was required."
• "Mark is very courteous, amicable and professional locksmith. He knows his trade inside out and his service was prompt, his work was fast, efficient and excellent quality."

Cons:

• No cons reported regarding value for money.