Cafe Diwali Reviews Summary

Category: Indian restaurant

Address: Crane House, 90 Crane St, Salisbury SP1 2QD, United Kingdom

Phone: +441722329700

Rating: 4.6
based on 131 reviews.

Food Quality

Pros:

  • "This really is great food."
  • "Great food, the starters were the best they could be."
  • "Really great food and a different eating experience from most Indian restaurants."
  • "The Gobi Manchurian was equally impressive. The cauliflower florets were crisp and coated in a flavorful sauce that struck a wonderful contrast between sweet and spicy."
  • "All food was flavored so well with spices and authentic flavors."
  • "Delicious curries & accompaniments to suit both meat eaters & vegetarians / vegans."
  • "The food was divine - so tasty and so different to the usual 'curry house' offering."

Cons:

  • "Although the chicken pieces were tender, they lacked the depth of flavors one would expect."
  • "Food was good but overpriced."
  • "Bland, expensive, small portions of mushed up food."
  • "Food was tasty, but was slightly on the “safe side” in terms of authenticity and spice."
  • "Nice outdoor seating area and friendly staff, but the food was only ok. Lacked flavor on all dishes, from vegetarian dosa to chicken thali."
  • "The food was disappointing. Rather bland, lacking the zing you get in good, fresh, Indian cooking."
  • "Lunch menu limited. Dosas flavourless, dry, limp."

Service

Pros:

  • "The service was also excellent. My server, Ollie, was very attentive and friendly."
  • "The service was quick, courteous and the waitress was very helpful with advice and suggestions."
  • "The staff were attentive and friendly, I will return."
  • "Service was a little bit abrupt, but not worth losing a star for as the food was so dreamy."
  • "Service is top notch and knowledgeable."
  • "The waitstaff was exceptionally friendly and had very helpful suggestions and all for a great value."
  • "Fabulous food, super friendly and efficient service."

Cons:

  • "Marked down one star as some of the staff are really quite rude and unwelcoming which spoils things a little."
  • "Service was friendly and pretty efficient considering the place was completely full."
  • "Slightly iffy service at times!"
  • "Waiting staff were offish and a little rude especially the way they spoke to kitchen staff."
  • "We’ve been consistently disappointed with the service - one of the waitresses has been rude, abrupt and unhelpful each time we’ve met her."
  • "Sadly the service is questionable, and let’s the place down for dine in."
  • "service not great, had to wait a long time for our meal, then we got someone elses."

Atmosphere

Pros:

  • "lovely atmosphere."
  • "The atmosphere is great. It was quiet when I went, but it must be even better when the place is buzzing."
  • "The atmosphere was lovely and relaxed."
  • "Good atmosphere and nice staff."
  • "The ambiance was cozy and welcoming, and the service was attentive, adding to the overall dining experience."
  • "Great atmosphere whether it is quiet or busy."
  • "the atmosphere is welcoming and calm."

Cons:

  • "They had a lot of space in the back but chose to place us beside the toilet."
  • "Disappointing. Incredibly cold place, bring a coat if weather's cold outside."
  • "A not for those with poor mobility or wheelchairs, it seems the toilets are upstairs and I don't think they have a lift."
  • "I then heard her moaning about the situation to another staff member within ear shot of us and claiming she knew that was what I had ordered (it certainly wasn’t) it was then very uncomfortable atmosphere…"
  • "Down side stairs up to toilets were disgusting, toilets just as bad."
  • "The conservatory isn't very relaxing as the chatter echoes."
  • "Waiting staff nice enough, though management seemed a little stiff-faced despite the thankful custom."

Value

Pros:

  • "Not the cheapest prices but good value for money with decent portion sizes."
  • "Great lunchtime menu, good value, fragrant food!"
  • "Very reasonable prices."
  • "The Thalis are all super tasty and great value."
  • "Plenty of food at very reasonable prices and we really enjoyed our meals."
  • "Great value."
  • "the food was tasty, and very reasonable."

Cons:

  • "It is one of the premier restaurants in Salisbury. However, the volume of food is very small for the price we paid."
  • "The Thali platters were decent value for the size of them. Although both my friend and I commented on the microwave rice, which was disappointing."
  • "The cost is little on the higher side."
  • "The drinks are also expensive at £4.80 per bottle of cider which brings the value of the meal down a tad."
  • "Bland, expensive, small portions of mushed up food. Expensive beer, even for a restaurant."
  • "In my opinion it is expensive. £5 - 7 for a starter (not bad), but £17 - 19 for a main course (curry + naan), with another £4 - 5 if you want a rice."
  • "Food was good, felt very rushed. Had nibbles, starter and main in less than an hour."

Cleanliness

Pros:

  • "The ladies toilet was clean."

Cons:

  • "The roof windows would let more light in if they were cleaned and it would look much better if the blinds were cleaned or renewed."
  • "The mainside downside is that everywhere was in need of a good clean. The windows and sills were really black around the edges, everywhere needed repainting."
  • "Down side stairs up to toilets were disgusting, toilets just as bad."

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