Bandook - Indian Restaurant, Bath Reviews Summary

Food Quality and Taste

Pros:

• "The food, atmosphere and service are exceptional!"
• "The food was good and the service fairly attentive."
• "Must visit if you want to taste some authentic Indian food along with amazing hospitality."
• "The lamb chops, crispy bhindi, parantha/ naan and house daal were great."
• "The Railway Curry is a niche idea and was lovely, the lamb especially tender."
• "Every bite of each dish was delicious."
• "The flavours were unlike anything we've eaten before, so complimentary and simply delicious."
• "The menu is short(ish) with none of the usual 'trad Indian dishes'."

Cons:

• "The tandoori chicken was dry, which was disappointing."
• "Food portions were small. We ordered the chicken wings-chicken was moist but the sauce did not taste good."
• "The food was at best adequate with the rice and lamb biranyi stoggy and overcooked."
• "Chicken Tandoori was classed as a large dish and half a chicken but it was no more than 2 pieces of a small portion."
• "Had a selection of starters followed by grandmas curry which I felt was cooked in a generic sauce."
• "The food is over priced, no kids menu over the weekends."
• "The portion sizes were very small which then made the meal quite expensive for what it was."
• "Every dish felt like it was missing something - an ingredient, love, sauce."

Service

Pros:

• "Easy to book online, a comfortable interior and welcoming attentive staff."
• "The staff were attentive and courteous, making us feel truly welcomed."
• "The staff were amazingly attentive without being overbearing."
• "We had Alice as our server. A very happy, joyful and personable member of staff."
• "Fantastic service that flowed like clockwork, with attention to all the little details."
• "Staff were great and helpful explaining everything."
• "The staff that came to my table were attentive, happy and helpful."
• "The service was excellent. The staff were knowledgeable, friendly and able to give great advice on the food."

Cons:

• "Service slow, drinks took ages to arrive and continuous failure to clear empty plates."
• "Service, hmm I would suggest not to go there if you’re planning on a quick 45 mins lunch, it takes ages to serve."
• "The service let the experience down greatly. We were seated close to the bar and could see our drinks ready on a tray, waiting to be brought to the table for ages."
• "The service was not very good the waiter kept spilling our drinks all over the table and won't even wipe it, leaving us with a dirty table."
• "The waiter seemed unorganized and clueless about who ordered what."
• "Unfortunately, I was so disappointed with Bandook. The service we received was absolutely awful."
• "Service was painfully slow. I can understand that reopening after a long time makes everyone rusty. But this was exceptional."
• "The service was less than average and the portions were shockingly tiny."

Value and Pricing

Pros:

• "Very friendly service and the higher end of moderate prices."
• "The 'Tiffin' lunch (vegetarian/vegan/non-veg) for a reasonable price - and served in a very Indian style tiffin box!"
• "The staff were extremely friendly and professional throughout the whole visit."
• "The food is amazing but what adds the icing on the cake is the service is impeccable."
• "Excellent food which is not the typical menu found in many restaurants coupled with an equally good service."
• "Well priced food, which tasted fresh and full of flavour."
• "Bandook is a fantastic Indian restaurant just off Milsom Street Bath. Excellent food which is not the typical menu found in many restaurants."
• "The food is amazing with a wide selection of food to suit all tastes. This place is not a typical Indian."

Cons:

• "The portion sizes are fairly on the smaller size when you take price into consideration."
• "Our only negative comment is with regards to value. To order a samosa for a small plate (£7) and receive one samosa is a rip off."
• "I ordered dinner from this restaurant using Uber Eat. The quantity was too small and the photo is for full daal and salad for which I paid £6 for salad £10 for daal x multiple quantities."
• "We shared a bunch of starters and mains and dessert with drinks and equated to £50 per head."
• "The most expensive Indian restaurant I’ve ever eaten at. Portions were tiny, food was nothing special."
• "The food was packed in small containers and wasn’t real value for money. We spent £86 and couldn’t feed four people with complete satisfaction."
• "Terribly expensive place for ordinarily tasted food."
• "The food was nice, the starters felt a bit small, the service was quite slow with not everyone's food came on time."