Bunch of Grapes Reviews Summary

Staff Service

Pros:

• "Lauren was amazing she was so kind, helping me order as I got a bit stuck on what to have."
• "The staff has always been friendly and attentive."
• "Great old school pub and friendly staff."
• "Staff were really friendly and made me feel so welcomed straight away."
• "Service was quick staff were friendly, the fans where kept under control by security who definitely had their work cut out!"
• "Great staff doing everything right."
• "Staff were very friendly, went out of their way to help me."

Cons:

• "The girls behind the bar were very grumpy."
• "Super bad customer service."
• "Was told that they dont serve sandwiches at lunch time!!!!"
• "Staff need an attitude check."
• "Dear owners, please hire some decent staff. They are ruining your pub."
• "The waitress upstairs completely ignored us."
• "Bar staff for the early Saturday evening were absolutely miserable and rude."

Food Quality

Pros:

• "Great atmosphere and the food was awesome."
• "Possibly the best pub burger in London!"
• "Fab food and delicious wine tucked away just off London Bridge."
• "The beer was exceptional, and there's a renewable range of single malt Scottish whiskies. Friendly service, fast, generous and unpretentious food. Basic but does the job well."
• "The burgers we had were really delicious, mine cooked on point with good quality meat."
• "Food is fantastic and they do a very good pint of Guinness."
• "The Steak and Ale meat pie, and the Fish and Chips--both were excellent."

Cons:

• "Food was also terrible, chips were cold and meals came out at different times when only 3 people of the 5 on our table were eating."
• "Definitely not worth £13."
• "We waited an hour for cold food. Waiters were not present to ask where the food was, we had to go downstairs to ask."
• "Kitchen confused our orders and 2 people from our group had to go home hungry."
• "The food wasn't very nice this time around. Burger felt like it had lots of gristle in it and very salty."
• "We had a plate of mix of roasts to share, no seasoning whatsoever, totally forgettable."
• "Unfortunately the food was dreadful, gammon (a dry strip of flavourless meat) a broken badly fried egg."

Atmosphere & Location

Pros:

• "Decent pub, close to London Bridge, with a somewhat unexpected outdoor area in the back."
• "It also boasts a decently sized, heated garden/smoking area."
• "Other side of the main road from Borough Market so a lot less crowded. Classic London pub."
• "The location is convenient, a minute away from London Bridge station."
• "Great atmosphere (if a busy pub is your thing)."
• "The atmosphere is buzzing with a distinctly young feel to it."
• "A great traditional pub slightly away from the hustle of Borough markets but close to the station."