Tower Bridge Arms Reviews Summary

Atmosphere

Pros:

• "This is a cool pub with a relaxing atmosphere, reasonably priced drinks (for central London)."
• "Really lively atmosphere on a Friday night, but not so crowded that you couldn't sit and chat."
• "Staff were friendly and there was a nice atmosphere."
• "Busy noisy bar with great atmosphere."
• "Good atmosphere, a good screening area downstairs, with bar."
• "The atmosphere was relaxed and the staff friendly."
• "Lovely pub, superb service. Great place."

Cons:

• "Can be very crowdy, and noisy; as an English pub can be I assume."
• "Music way to loud, toilets dirty."
• "Unfortunately, the experience in the tower bridge branch was not quite the same as the music was overly loud."
• "Lights turned on at 9:25, with music you expect in a nightclub."
• "Visited around 5.30 on Saturday. Busy but not rammed. Incredibly noisy."
• "The loudness of the music inhibited conversation and at one point there were two separate sources of music."
• "Indoor seating area in the evening is very dark and can get very stuffy."

Service

Pros:

• "Staff were friendly."
• "The staff were helpful and friendly and good to see the place is a 'real living wage employer'."
• "Staff were friendly and knowledgeable on the beer."
• "The bartender had really great energy and immediately took care of me."
• "Our server was great and very apologetic about the food."
• "Staff very helpful."
• "The staff were really good, very friendly and couldn't do enough to help."

Cons:

• "No table service (its possible that it is, but nobody came to us), in the end ordered at the bar, but the waitress forgot to say to the kitchen that we ordered food too."
• "The service was some of the worst I've ever experienced."
• "Extremely bad service, personal is only looking stupid and don't do there job."
• "Terrible service, the app doesn't work at all and they took 1 hour to give us our drinks and food."
• "Service is terrible we waited for nearly 40 min for our food."
• "We waited 30 minutes and no one came to check on us. Worst service. !"
• "During the whole two hours we were there the tables around us were not cleared, yet staff was standing around having a chat."

Food Quality

Pros:

• "Snacks were thoroughly enjoyable."
• "Delicious vegan Korean saetan burgers thoroughly enjoyed by me and my daughter."
• "The chicken and mushroom pie was nice though."
• "Lovely assortment choice roast beef, chicken or pork."
• "Food was great. I had a cheese burger, which was amazing."
• "The only food we’ve tried here was chicken wings, which weren’t bat at all and paired nicely with our ales."
• "Very friendly and the food was amazing."

Cons:

• "The veggie patty was just warm. The fries not crispy or super hot and lacked seasoning. The ribs although soft were slightly on the dry side. The buffalo wings lacked the right kind of sauce."
• "worst fish and chips i've ever been served. overcooked to the point of inedible."
• "The fish in the fish fry was fried with the skin on, offering a revolting flabby texture, yet it was not fully cooked."
• "Quite possibly the worst roast dinner I’ve ever eaten."
• "The food was probably 4/10, think of Wetherspoons with nicer decor, and more money."
• "The food was hit and miss, burger was good but the pie and mash, the mash looked like from a frozen TV dinner."
• "The most disgusting food! The chips were cold, mooshy and the ‘falafel salad’ had 3 pathetic cold falafels."

Value for Money

Pros:

• "It's 1/2 price burger day."
• "Great prices for its location."
• "Good craft beer selection and knowledgeable staff to help you choose the right beer for your mood."
• "However when my companion arrived he had a craft beer and it was £3.25."
• "Half price burgers on a Monday (winning!)."
• "Deals on a Monday evening. 2-4-1 maybe on burgers."
• "Excellent food, excellent service and great value for money!"

Cons:

• "Prices what you would expect for craft beers."
• "A wide, but not great beer selection. Prices are high."
• "Two pints of beer p.p.and chicken wings for 2 cost us £45. Not coming back."
• "Not cheap, not good."
• "Drinks are a bit expensive hence only 4 stars. I get it that it's craft beers but £6.50 for a pint is expensive in my view."
• "Some of them do get quite expensive mind."
• "Worst 20£ of my life!"

Cleanliness

Pros:

• "The loos were nice and clean, too."
• "Nice little cozy pub."
• "Delicious pies, good selection of beers on tap and nice local atmosphere."

Cons:

• "When we went into the dining room, it was filthy."
• "Music way to loud, toilets dirty."
• "Mens toilets are out of order and the women's have been converted into unisex, incredibly dirty and no hand drying facilities."
• "Toilets were disgusting and no soap available."
• "The place could do with a deep clean."
• "The toilets were disgusting they smelt like a farm, the floors & sides were soaked, used sanitary products on the floor and the whole place was just awful."
• "The down side on this place was the restroom/toilet was not clean. There was no toilet paper either."