Address: 12 Goose Gate, Nottingham, NG1 1FF, United Kingdom
Phone: +447988492119
Rating: 4.6
based on 191 reviews.
Customer Service
Pros:
"Customer service was fantastic from start to finish."
"The staff are friendly and caring and take time to make sure you as a customer are comfortable and feeling well."
"everyone here is so nice and they're really chatting which is really calming when you're about to get a tattoo!"
"Everyone who works here (including the artists just on guest spots) is lovely and they all make you feel as if they have a lot of time for you."
"The team is super friendly and skilled."
"Gareth was helpful and had a laugh with us. Made the whole experience enjoyable like you were chatting to a friend while getting ink."
"The staff is always nice and helpful."
Cons:
"Unprofessional environment, the girl on the desk continually talked throughout the tattoo, distracting the tattoo artist."
"I'm so disgusted with the service I received and would absolutely recommend against coming here for a tattoo they will overcharge, cancel multiple times and refuse a refund if you want one."
"Absolutely appalling customer service. Refused to give me my refund after cancelling my appointment"
"Appalling customer service. Got very defensive once I asked for my deposit back"
"Trying to get in touch with someone and actually talk to someone or even get a reply back is a nightmare."
"Rubbish customer service, like really rubbish. Not polite or helpful one bit."
"Awful customer service. Promised to see the tattoo before the day of and never got to see it."
Price and Value
Pros:
"Had a beautiful tattoo done by Ling, so lovely and such a good price."
"The price was fair, you may pay a little more than your average chain tattooist but the level of service is so so good, it's really worth the extra."
"We both feel the pricing is more than reasonable especially considering the high standard of work."
"I like how the studio is fair to costumer and artist by having a sort of pay as you go scheme, meaning your satisfied as you get what you pay for."
"It is a little bit on the pricey side compared to the other studios in Nottingham, but you definitely get the quality you pay for and the 50% voucher makes it so worth it."
"Tattoo artists are very talented people and its a job not many people could do so deserve to be paid well."
"I love my tattoo! Ling helped design the lotus for my tattoo and I absolute love the effort she put into making sure it was perfect."
Cons:
"I was charged £350 for 2 small tattoos (hand and ribs) on 16th August."
"Was quoted, for 2 palm size, line work/ not especially detailed designs I was quoted £150 each/ £300 for the two. Have since been quoted £110 for both tattoos at a different place... VERY overpriced..."
"Go anywhere but here will be cheaper and do a better job and less pain and disappointment caused for you."
"I was charged £350 for a 4.5inch by 2 inch tattoo that took 1.5 hours and was smirked at when the price was given which I'm guessing is because they know its an absolute joke of a price."
"Charged £250 for final work, £250 for 1.5 hours work seems unfair and pricey."
"Vibe was nice but they charged me 60 quid for a 1cm tattoo and claimed it was because of the clingfilm cost then proceeded to put a 2 inch square piece of clingfilm on my tattoo."
"Overpriced tattoo’s - so buying the half price tattoo vouchers just make the overall cost of the tattoo normal..."
Studio Environment
Pros:
"Really loved my experience at Thundercat Studio, everyone was so friendly and professional."
"The building itself had a welcome vibe and everyone that worked there was talkative and friendly!"
"The shop was easy to find, really friendly environment and I was very happy with the work that was done!"
"The whole experience was great. Atmosphere was amazing and everyone was very friendly."
"The studio is clean and full of tattoo ideas, and the staff are welcoming and lovely people."
"The place is airy and light inside, giving it much better vibes then the place I had been to previous."
"The studio is very very clean and everyone wore masks, social distanced and only came in to the building if they had an appointment and had filled out a risk assessment."
Cons:
"Unprofessional environment, the girl on the desk continually talked throughout the tattoo, distracting the tattoo artist."
"Not a great experience. Walked in for my consultation, to find out that the designer 'wasnt in yet'"
"It didn’t even heal very well, I believed this was down to me but every other piece I've had has healed fine."
"Enjoyed my time there whilst getting my tattoo, was easy and pain free, the artist I had was very kind, however I felt it was a tad disorganised."
"Weird vibe inside nobody is super friendly."
"Also super weird when two of the artists not mine thankfully were tugging at each other in a sexual way."
"I was so frustrated that I lost all confidence in the tattoo studio."
Artist Skill and Design
Pros:
"Would recommend Ling to anyone and would happily go back to see her for more."
"when I saw Norbi's work I knew I had found the right artist and studio."
"Had a lovely tattoo done by resident Albert. He is super talented and free handed a leaf on my arm, it has now healed perfectly and I can't wait to go back once I've saved up."
"My tattoo ideas are often a challenge but Norbi took delight in coming up with something weird, brilliant and bespoke."
"She designed exactly what I wanted and did it perfectly."
"The aftercare process was explained well, and I was recommended specific products for my skin type."
"Absolutely amazing work, we both had song lyrics and the writing is so neat it looks like it been printed on."