Salford City Clinic - Chiropractic and Physiotherapy Reviews Summary

Professionalism and Expertise

Pros:

• "Kerri is excellent, she is very friendly but remains professional."
• "Both Kerri Robinson and Amy Scanlon are very professional practitioners with an extensive bank of knowledge."
• "Tom and Kerrie are professional, talented and very skilful at their work."
• "Richard is very knowledgeable and puts you at ease."
• "Antonio was incredibly knowledgeable and skilled in his field."
• "Dr Tom is great! He combines a clearly expert knowledge of both chiropractic and physio therapies to provide a bespoke course of treatment just for you."
• "Tom is very knowledgeable and he has helped me get better by using a range of techniques."

Cons:

• "A stressful unprofessional experience."
• "Terribly rude Chiropractor."
• "Stunned at the phone call you gave me, immediately following this review, harassing me."

Clinic Environment and Facilities

Pros:

• "The new clinic is a testament to how hard these clinicians work. Clean, professional and friendly environment with great facilities."
• "The clinic was clean, welcoming, and the staff were friendly and professional."
• "The new facilities are fabulous and all the staff are amazing!"
• "The premises are really light and clean, reception staff are warm and welcoming."
• "The clinic is extremely clean and welcoming and I felt reassured the moment I stepped through the door."
• "The clinic is well equipped, modern and clean."
• "The new building is much bigger and the facilities are new and improved."

Cons:

• "Hope you enjoy the money."
• "Immediately in arrival a payment was demanded before the physio even spoke to me."

Customer Service and Care

Pros:

• "I always leave feeling refreshed & revitalised."
• "Everyone at the clinic is so nice, friendly and very welcoming!"
• "The service here is excellent and the reception staff go above and beyond to make you feel welcome and at home."
• "I'm always made to feel welcome by the staff when I walk in."
• "I always feel relaxed and reassured when coming to see Kerri she has brilliant client care."
• "Kerri keeps me injury free and active!"
• "Mike has treated me with dignity and respect."

Cons:

• "Anyway I 100% would not recommend!"
• "I 100% would not recommend!"

Treatment Efficacy and Results

Pros:

• "I can highly recommend Amy, I went to see her with a sudden back injury and she was amazing, eased my pain instantly."
• "After the treatment there and then the level of pain was reduced dramatically and by the next day almost gone."
• "Tom worked wonders with my back and neck after a car crash which really speed up recovery!"
• "After an initial consultation and a course of treatment i noticed an immediate improvement and the pain had all but gone."
• "Tom was absolutely amazing and has completely solved my back problems."
• "After a few sessions with Mike I am now pain free and I have full range of movement back in my shoulder."
• "My pain has now completely resolved."

Cons:

• "I went here with a back problem... Turns out she was very wrong I have a twisted spine and my hip I have been diagnosed with osteitis condensans ilii."