Arcade Club Blackpool Reviews Summary

Variety and Selection of Games

Pros:

• "The sheer amount and variety of games on offer was incredible."
• "Arcade Club in Blackpool is the smallest one out of the 3 but still has a lot of arcades from the 80s to the 90s."
• "I loved the trip back to my youth with the rows and rows of vintage machines - Turtles, Simpsons, and R-Type."
• "They have a nice range of vintage early - mid 80s stuff to some more modern things."
• "Every kind of retro game you can think of pretty much, as well as a lot I'd never seen before."
• "One price; all machines free! Also there is a room full of games consoles (Xbox, PlayStation)."
• "The greatest arcade games ever! An amazing selection of classic video games."
• "The arcade machines are varied and all in good working order."

Cons:

• "A few machines were not working or faulty like the dance machine the screen is just bright white."
• "The glass screens and controls on the cabinets could do with more regular cleaning, lots of stickiness."
• "There's a lot of floorspace dedicated to Asian rhythm games, all with Asian instructions."
• "The joystick on Afterburner didn't work neither did the controller on Arkanoid or Marble Madness."
• "A VR gun shooter and a Japanese game of racing pigs were out of order."
• "Crazy taxi went to black screen while trying to play. Several had non-functioning buttons."
• "The majority of retro games seemed to be ones that were obscure even when they came out."

Price and Value

Pros:

• "The pricing is spot on for something like this encouraging you to get a monthly pass."
• "The food is very reasonably priced and good quality and there's a bar!"
• "The entry fee is £16. £1 cheaper than the one in Bury and Leeds."
• "Entry for 5 kids and 1 adult was £35, and food for us all came in at £30."
• "A reasonably priced day out too."
• "Food and drinks are very reasonable. Everyone has had a great time."
• "Had an excellent family day out here. Such good value for money as all of the machines are free to play."
• "£40 for us, we arrived around 6 and had the kids moaning when we were leaving just after 10."

Cons:

• "She was also unhappy she wasn't able to have ago on pinball machines as over 16 only."
• "There's a lot of floorspace dedicated to Asian rhythm games, all with Asian instructions. Some translations would be useful."
• "More supervision staff needed on the floor keeping order when it's busy."
• "For kids it's great value for the money but for adults, it is expensive."
• "The pc and ps4 ps5 game room is always full so you can never get in there and doesn't have a time limit."
• "Very disappointed on arrival the on-site parking was a joke says on the web site 'FREE PARKING Additional parking nearby' but didn’t say you had to pay."
• "As a frequent visitor of the Bury site I was somewhat disappointed by this new offering from Arcade Club."

Staff and Customer Service

Pros:

• "The team on the front desk were friendly and enthusiastic (Andy I think he was called)."
• "Staff from door, to bar (shout out to the lovely Lorraine) to the cleaning staff were all super friendly and attentive."
• "The staff were very friendly and helpful. The food was good quality and reasonably priced."
• "Customer service was the best out of any company I've come across so far."
• "Staff are very friendly and accommodating."
• "The staff are so friendly and helpful, the food is very good."
• "Staff member Jade was very helpful towards the children as well."
• "Reception staff are lovely and very welcoming."

Cons:

• "The girl who was on the bar today has never served on a bar before as when my partner asked her for a l lager and lime, the girl immediately tries to radio for someone."
• "Finding a staff member to report issues to was like finding a needle in a haystack."
• "Disappointed with the lack of both bacon and sausage. They had run out, it was 11.15am!"
• "Food arrived, chips were cold and food quite tasteless, not presented very well on the plate."
• "Tea and coffee served not very hot, although they were made fresh. This area needs looking at."
• "At least a dozen young kids (under 10) running around completely unsupervised."
• "Despite them saying on the website 'children must be accompanied by adults', there were unsupervised kids."