Headway Recruitment Reviews Summary

Communication and Support

Pros:

• "Seriously impressed with Headway Recruitment, they offered lots of information and support throughout the whole process and the communication was excellent."
• "Great communication, friendly & professional staff who actually listened to my requirements and needs."
• "I appreciated that Sally kept in contact and responded quickly to my communications and kept me updated about potential job opportunities."
• "Update - after seeing my original post, the branch manager called me to apologise for not getting in touch sooner."
• "Throughout my time as a temp Joanna has always been available and responded to any queries I had quickly and efficiently."
• "Sally and Sam were fantastic to deal with and gave me lots of support and kept me informed all the way through the recruitment and interview process."
• "Thanks to great communication skills, I have been placed in wonderful role."

Cons:

• "Spoke to someone on the phone about a temp role. They asked me to send my CV and they would call me after taking a look. I sent it, never heard back from them."
• "Never heard from again!"
• "Same member of staff stood in the way on two attempts - dismissive assumption about travel regarding the first role and lied about the requirements of the second one."
• "UNPROFESSIONAL AND TOTAL WASTE OF TIME. Wish there was a way to give MINUS FIVE STARS."

Professionalism and Efficiency

Pros:

• "A very professional and efficient recruitment agency."
• "Really professional company, they never take too long to respond and even managed to get my friends work once I'd gotten my job."
• "One of the most professional and organised recruitment agencies I've come across."
• "I have been extremely happy with Headway Recruitment."
• "I Highly recommend Headway recruitment, I found them to be very straightforward from start to finish."
• "Headway have been nothing but brilliant since I started with them over a year ago. Extremely professional and helpful throughout."
• "I have nothing but good things to say about Headway recruitment."

Cons:

• "Considering other agencies got me numerous interviews and work! Personally would not recommend at all."
• "Can't give 0 so 1 it is!"

Personalized Service

Pros:

• "They take note of your experience and qualifications and find something that is suited to your skill set."
• "Annabelle and Jackie really listened and matched me with a role which has great potential."
• "I dealt with Valerie Lewis and she was very professional, welcoming and friendly from beginning to end."
• "After a few call with Beth she was able to evaluate which roles I would be a good match for in an environment with colleagues I would get on with which is hard to find in most recruitment agencies."
• "The consultants at Headway are friendly, personal, approachable and efficient in finding either short or long term temporary or permanent employment."
• "The ladies in the office are really friendly, taking the time to listen to what you want."
• "The staff at Headway Recruitment understand the importance of finding the right person for each job, rather than simply ‘filling vacancies’ so when I go to a placement I feel confident knowing I’ll fit in and do well."

Cons:

• "Same member of staff stood in the way on two attempts - dismissive assumption about travel regarding the first role and lied about the requirements of the second one."