The Clarence Reviews Summary

Ambiance and Decor

Pros:

• "The 1st floor restaurant has attractive decor and furniture providing a delightful ambiance."
• "Amazing interior establishment."
• "Small cosy entrance leads into two floors of welcome and wrap around ambience."

Cons:

• "Loud music even at lunchtime, not the most welcoming atmosphere but satisfactory once we sat down."
• "When I went the pub was packed and very noisy, almost impossible to hear each other talk."
• "Very embarrassing. Ruined the whole atmosphere."

Service

Pros:

• "Rishabh was absolutely incredible—some of the best service I’ve ever had anywhere, period."
• "Visited to this vintage pub where I received absolutely fantastic service by staff."
• "The waiter was very attentive to us despite it being an 'order at the bar' type of restaurant."
• "The staff were helpful and did everything with a smile."
• "The staff is very kind and helpful especially Justina who always walks around and asking if everything ok."
• "Staff were really friendly and table was clean upon arrival."
• "The staff provided excellent customer service and were very professional."

Cons:

• "Beautiful old Pub but the service from the supposed team leader was the worst I’ve seen."
• "Service was added to the bill, and in hindsight, we shouldn't of paid it."
• "Booked a table almost a week ahead but the pub didn't prepare it."
• "The service upstairs was even not friendly with the barman happy to have a conversation and recommend drinks or food."
• "The worst experience ever. We had made dinner reservations at 9pm for last Saturday."
• "The Manager was extremely surly & curt & told us in no uncertain terms as we were not paying for the starter then he was not prepared to offer a further discount or discussion."
• "Service was super slow, and the food was dry and unimpressive."

Food Quality

Pros:

• "I had the beef and marrow or with chips and it didn't disappoint, full flavour, nice and juicy."
• "I had one of the best Ribeye steaks ever."
• "Just finished an incredible pork belly Sunday roast, by far the best thing I have had in my time in the UK."
• "The food was great. The kitchen staff are swift to prepare and it arrived looking and tasting lovely."
• "Everything we had was of cracking quality and served piping hot."
• "Great selection of gins over summer. Really delicious chips."
• "The best pub that London can offer! Traditional foods like Fish and chips and Sausage and mash were fantastic."

Cons:

• "One glass was so badly cleaned it had bits floating in it after the pint was poured."
• "Defrosted pie, awful pastry, veggies overdone and unseasoned."
• "The burger tasted funny (as if the patty had been not so fresh or seasoned for longer than expected waiting for orders."
• "Both my pints tasted a little off."
• "Food came out stone cold (Sunday roasts)."
• "Chicken was burnt on one side and really, really dry."
• "The fish cakes & scampi were equally bland & tasteless."

Value for Money

Pros:

• "Prices are reasonable considering the clientele and location."
• "One of my favourite pubs in London, an absolute gem nestled in Mayfair. Good food and drink at reasonable prices."
• "Being situated in Mayfair you would usually expect prices to be on the higher end of the scale, it is however very affordable and offers a wide range of great pub food."
• "Good value for drinks as well."
• "The food is reasonably priced and none too shabby."
• "Good quality, very friendly staff and great prices, it’s a win on all fronts for me."

Cons:

• "Quite expensive for what is a good but pretty standard pub menu."
• "Very expensive, beer is not that good and food as well, but the prices is like a royal restaurant."
• "A side dish of chips is close to £3 and contains approx. 1 large potato worth of chips."
• "But 18 pounds for ONE GLASS of Pimm's? Outrageous."
• "Being in one of the more expensive parts of central London, the beer is unsurprisingly expensive."
• "Had the houmous and pepper open sandwich which at £6.25 was a measly affair."
• "Expected a table in the dining room but was happy with the bar... I spent £340 for lunch!"

Atmosphere

Pros:

• "Great atmosphere. Great pub grub. Good price. Nice decor."
• "There is an easy feeling to the place and the selection of drinks is more than enough for a pub."
• "A nice spot for a reasonably quiet lunchtime pint."
• "Good atmosphere, clean with friendly staff."
• "In a peaceful side street off Piccadilly, an oasis of a pub."
• "Nice to sit by the window in the summer but very cosy inside during the winter."
• "A cosy little spot near Hyde Park."

Cons:

• "Loud music even at lunchtime, not the most welcoming atmosphere but satisfactory once we sat down."
• "When I went the pub was packed and very noisy, almost impossible to hear each other talk."
• "Very embarrassing. Ruined the whole atmosphere."
• "Stay away..... Appearances can be very deceptive!!!!"
• "We were so excited cause we were going to Wembley Stadium to see in live the very first event of AEW out of USA. But our excitement and happiness disappeared with our patience when we were waiting to our food been served."
• "The music is of good taste and not too loud."
• "It's full of tourists, as is to be expected, and the beer isn't exactly well-kept."