Address: 4 West St, Lacock, Chippenham SN15 2LH, United Kingdom
Phone: +441249730263
Rating: 4.2
based on 190 reviews.
Food Quality
Pros:
"The food was delicious, I had the steak pie and a definitely recommend it."
"Stopped here for lunch - the food was absolutely great!"
"The food is traditional English fare. Very good."
"Food was lovely, although they were very busy so took a while."
"The food was beautiful and portion sizes were extremely generous."
"Food is the typical pub offerings but was excellent."
"The food was amazing and reasonably priced."
Cons:
"Just eaten the blandest bit of pub food ever; two small bits of emaciated chicken balanced on top of some watery vegetables."
"£7 for a sandwich made with the cheapest pre-sliced white bread. Not exactly great value for money, or particularly tasty."
"Avoid children's pizza at all cost it was a bread roll cut in half with tomato puree and cheese on top - not a pizza and my child wouldn't eat it too hard to bite!"
"The fish and chips were appalling. I've never had cod that requires a steak knife to cut through it before."
"Food was shocking, ordered the burger but it might as well be a piece of charcoal! It was so burnt it was bitter, cheese on top was just a hard blob of something."
"Food tasted rather poorly, with uneven hot & coldness."
"Absolute garbage food which is also insanely priced."
Service
Pros:
"The staff were pleasant and cheerful, adding to the relaxed atmosphere."
"Very friendly and helpful staff and I really appreciated it!"
"All of the staff are very professional and friendly.... especially Angela!"
"The service of your staff was top notch."
"Staff were cheerful and attentive, food was excellent."
"Service was excellent. Nice friendly atmosphere."
"Waiters very warm and helpful, really make you feel at home."
Cons:
"On complaining, the waitress was completely uninterested."
"Feedback to the waiter was like talking to a brick wall, no apology or offer of an alternative."
"Was quiet when we visited, sat at a table and a woman appeared behind the bar asking if she could help us. Not at all friendly and she seemed put out that we had sat down."
"Service not brilliant, staff seemed stressed and came across as being a bit rude, condescending and not very friendly."
"Terrible service, wrong food arrived, all meals turned up at different times."
"Service was fleeting and one member of staff rather rude."
"Incredibly slow service - had to actually waylay a passing waiter three times."
Ambiance and Location
Pros:
"Brilliant old pub dating from 1361, in a village that is often used for film and TV sets."
"We loved exploring Lacock and surrounding and spending some time by the fire drinking mulled wine in the pub downstairs."
"Get ready to go into a time machine and head back to medieval times."
"A lovely Sunday lunch in the most beautiful of settings! The pub is gorgeous and cosy."
"Very nice cosy little pub in Lacock."
"What a cute pub in the middle of an idyllic small village."
"Really nice location, the whole village is lovely."
Cons:
"Outside area could have done with a sweep - litter blowing about."
"Some benches outside can be a bit wobbly - have worn a few drinks there."
"Ohh and don't look down the well! Unless you want to see rotting rubbish and beer cans."
"It is freezing inside, maybe this is to be expected given the age of the place."
"Continuously operating for 700 years!"
"Absolute rammed with tourists."
"Advertising online and on the A board outside that they are open. Only to find out once we had parked and walked over, that they were actually closed."
Value for Money
Pros:
"The menu is great, with reasonable prices and good portion."
"Good quality food, cooked well and at reasonable prices."
"The meal I selected was fish and chips and it was to a great standard."
"Drinks were reasonably priced."
"Parking. It has it’s own carpark."
"Had a great experience."
"They accommodated us and our enthusiastically noisy kids without notice and couldn't have been more pleasant or helpful."
Cons:
"Not the cheapest of pubs so only stayed for one drink."
"The portions were on the small side."
"£7 for a sandwich made with the cheapest pre-sliced white bread. Not exactly great value for money, or particularly tasty."
"Absolutely disappointed. Just been there as a part of a tour group and our meals were ridiculously small."
"Slightly disappointed with value for money though."
"Very small portions, with no taste."
"Staff were lovely and food okay but portion sizes were disgustingly small for the price."