The Ranch Steakhouse & Grill Reviews Summary

Atmosphere & Ambience

Pros:

• "The restaurant it's self is themed brilliant."
• "Really nice atmosphere and ambience, decor wood, fairy lights etc."
• "First of all I do like the ambiance the place is different with friendly helpful staff."
• "Lovely atmosphere and the tables were nicely spaced out."
• "The atmosphere is relaxed, the decor is very fitting with the Western theme and menu options."
• "Always a good vibe and atmosphere."
• "Fantastic restaurant, great ambiance."

Cons:

• "Atmosphere was ok being that we were sat out back in a decorated steel extension."
• "Some in our party didn't enjoy how loud the music was, as it made it difficult to have a conversation."
• "however it was quite cold in the restaurant."
• "The atmosphere was nice. I believe they even had some live music which would have been nice."
• "Restaurant cold. Toilets lights not working shared with chippy."

Service

Pros:

• "The staff were so friendly and nothing appeared to be too much trouble."
• "Our first time coming, service was great, all staff were super friendly, smiley and approachable."
• "The staff were able to seat us with a smile and explained that there will be a wait for the food as they were quite busy."
• "Friendly, hardworking staff with smiles on their faces."
• "Staff and atmosphere was outstanding."
• "Very pleasant service from all the staff who made the meal that bit more enjoyable."
• "Service by all the staff was 1st class."

Cons:

• "Told their was no space as fully booked, no alternative was given or look in booking book to try to accommodate."
• "Service could have been quicker as it took over half an hour before we were even asked for our orders."
• "Customer service was poor."
• "Food not as good as previous visits and service was very slow."
• "Staff not as attentive and got order wrong."
• "Rang on Wednesday night to book a table, the girl said it's fully booked, but you can come and wait see if there is a cancellation, I asked if they leave any tables for walk-ins, she said No and put the phone down RUDE!!!!"
• "I asked to be moved but they said they had no other tables ?? as far as I could see the main restaurant area near the toilets was empty and was so when we left."

Food Quality

Pros:

• "The food was perfect and plenty of it."
• "Great quality food 5*, if a little overpriced!"
• "The chicken breast with the garlic and chilli sauce was brilliant, I would definitely recommend this place!!!"
• "The food really was exceptional and we all had something different."
• "Even the loaded fries with salt and pepper chicken were amazing."
• "Food portions were massive but tasted fantastic too."
• "The food is so, so tasty. Everything was such good quality."