Golden Grid Reviews Summary

Food Quality

Pros:

• "The sauce was nice and thick and tasted good."
• "The food was home cooked perfection. I had the GG burger and wow that's all i will say.. Highly recommend going."
• "Great place the middle starter was enormous and my calamari was beautiful, l did have a large fish and chips the fish was hanging over the plate edge would love to see a whopper as the large was big enough and well cooked the batter was wonderful."
• "Visited recently and the Service was absolutely First Class! Warm friendly and welcoming."
• "The dressed crab was dreadful, it was clearly not fresh with very little white crab meat and the brown meat was uneatable as it was hard and tasteless."
• "We ate excellent fresh oysters followed by traditional haddock and chips."
• "Me and my family had a lovely lunch here and all opted for good old fish and chips, absolutely outstanding quality, cooked to perfection."

Cons:

• "Food wasn't anywhere near nice, portion sizes seem to be all kids sizes."
• "Food was ok but no better than the average fish and chips and the place looked in dire need of refurbishment."
• "Fish pie was dry and the fish was chewey not crispy."
• "Fish and chips was the most disappointing meal I have ever attempted to eat."
• "The fish was more batter than fish and that was very oily as well."
• "The meal was uninspired and we all basically left what was served us on the plates when we left."
• "Food was boring and bland, bottle of white wine was served warm."

Service

Pros:

• "Staff were attentive, and friendly."
• "The young waiter man was very professional, a credit to the restaurant."
• "Visited recently and the Service was absolutely First Class! Warm friendly and welcoming."
• "I will say that the staff were all courteous."
• "Had a lovely table. Service was spot on too."
• "Service was fast and organised. The staff were very helpful, friendly and very professional."
• "The staff were friendly & the service was swift!"

Cons:

• "The female I complained to did not seem interested in my complaint."
• "The waiters were busy all the time and even didn't have any time to care about you or help you, and no one would smile at you."
• "Staff were friendly but didn't seem to understand when asking for sugar you would need something to stir it with."
• "We were told by a rather rude, and arrogant young girl waitress at the front desk that they didn't want our business and were not prepared to serve us."
• "When we complained, they were uninterested and only knocked off the cost of the drinks."
• "Not one member of staff was wearing a facemask and they looked miserable."
• "Staff were very rude."

Ambiance & Decor

Pros:

• "The restaurant follows the design of a boat and the walls are nicely decorated with mirrors, lights, maps and art."
• "Lovely themed restaurant with so much history."
• "Right on the front close to the harbour."
• "Superb location with perfect views of the harbour."
• "Upstairs restaurant is beautiful offering Lovely views of the harbour."
• "Cosy, wooden ship vibe inside."
• "The staff were welcoming and friendly and the decor was befitting a traditional fish restaurant."

Cons:

• "The interior which is well over due a make over."
• "Small and cramped. Service slow. Views good. Expensive for what you get."
• "The layout inside is quite nice, but I wouldn't like to be here on a busy day, as the interior is pretty cramped with very little space between tables."
• "The place looked in dire need of refurbishment."
• "Walked into a dark dingy cavern and was shown to a dirty table."
• "The place was also dirty, and the toilets were actually disgusting."
• "Downstairs can be a little noisy with the open door onto the street."

Value for Money

Pros:

• "Dressed crab and lobster were fantastic and for a great price."
• "Would 100% recommend this place for an affordable meal."
• "Very reasonable price."
• "Good food, friendly and polite staff, good value for money."
• "Prices were affordable too and they offered great specials."
• "Great value £50 for the two of us."
• "All reasonably priced for a seaside front restaurant."

Cons:

• "Shocked to discover it was £5 !!"
• "Even with cost of the drinks removed, the bill was £78.00!!"
• "Price was outrageously high—£30 for a tiny lobster that wasn't even passable, and over £20 for fish and chips that were worse than most of the stands."
• "Bit too pricey for the quality served up at £27!"
• "Not impressed with the prices at all when you could run down to your local fish shop and get more for less."
• "Not worth how much we paid."
• "It’s £158.5 for this seafood dinner."