Sugar Cane Bar Reviews Summary

Atmosphere & Ambience

Pros:

• "It’s perfect for couples or a few friends because. While the upper floor isn’t huge, the seating is arranged in a way that gives you a sense of privacy, which I liked."
• "One of the best cocktail bars in Clapham."
• "The atmosphere is great and the staff are really friendly and polite."
• "This place was a blast...the music, the atmosphere was spot on for what we was looking for."
• "The atmosphere is very chilled during the week, perfect for a catchup or a date."
• "African theme - Very dark but music & atmosphere was lovely."
• "As soon as we entered I really liked the atmosphere."

Cons:

• "Overly packed considering the size and downstairs is just as bad. All tables are squashed with others."
• "The music was extremely loud and everyone was chatting in massive groups."
• "Really nice bar but such a shame as the doors were wide open and when I asked for them to be closed at least one door, I was told that they would be open for the night as the staff were really hot from rushing around."
• "They need to limit the amount of people down in the basement otherwise it could become an issue."
• "Atmosphere inside looked great except we couldn’t enjoy it or even hear the music as, despite making a booking in advance, were told inside was full."
• "One slight thing to mention is at first we got put in a table at the back right where it was pitch black and was lacking any atmosphere."
• "While it looks like a cool tiki bar it's basically a bad dance club."

Service & Staff

Pros:

• "The guy serving us was really friendly and helpful, he explained all the cocktails to be sure I liked what I got."
• "Nicola was absolutely amazing. She helped me get my friend sober and I will be forever grateful for the way she handled it with such generosity and kindness."
• "Friendly staff, accommodating kitchen (allergy concerns)."
• "The staff made sure that we were always accommodating."
• "Table service is excellent no need to go to the bar an you can pay by card or cash individually."
• "The staff member who served us was really nice and when we wanted to split the bill he calculated it super fast in his head for us."
• "The young man could not have been more friendly or helpful."

Cons:

• "The manager did not care, yes I kicked a street sign out of pure frustration."
• "Me and my friend were served by an Italian waitress last Tuesday eve... she took the wrong order."
• "Yesterday night I went out to Sugar Cane with my friends and we were unacceptably welcomed by the manager who greeted us with degrading and misogynistic remark."
• "One of my friends went from tipsy to not being able to stand up or hold her head up in the space of around 10 minutes and while we were worried sick assuming she had been spiked, the security came into the bathroom and got angry with us, demanding that we leave."
• "I was told at first that we can not eat our food and that I needed to leave venue because the reservation party were arriving."
• "When we pointed it out she was very rude and didn't apologize at all!"
• "Waiters harass you from the second you sit down, we were asked to pay our bill 3 times before we had eaten or drunk anything."

Food & Drinks

Pros:

• "The tapas were nice but not amazing."
• "I got the Strawberry Collins Cocktail. It tastes amazing."
• "Cocktails are pretty decent and some are served in funny, 'tropical' glasses."
• "The cocktails were good too, well mixed although we mostly had their classics and didn’t try much from the tiki menu."
• "The bar has a nice ambient and really good selection of tasty drinks."
• "The cocktails are amazing and I really like the music too!"
• "Their cocktails were tasty."

Cons:

• "The food was very filling but not the best."
• "I didn't enjoy the food. I had burger and chips which were both lukewarm and quickly turned cold while I was eating it."
• "The drinks were mainly ice with a spoon of alcohol! Ridiculous!"
• "They run out of ginger beer when we asked them to go shop they laughed and said well we could...but then didn't."
• "Very limited options for bottomless brunch drinks."
• "The downside however was the food. Lamb chops were lovely but the prawns were black and chewy, sauce used for chicken wings tasted off and ribs were very chewy."
• "Basic food, watered down cocktails."