Address: 14 Byward St, Greater, London EC3R 5BA, United Kingdom
Phone: +442075530301
Rating: 4.4
based on 179 reviews.
Service
Pros:
"Staff helpful and dealt with all my requests."
"Excellent service, friendly and attentive staff, glorious cocktails, and delightful dishes!"
"Emily was great, funny and just so much fun."
"The staff have always been excellent and very accommodating, especially Kieran and Jacob."
"Excellent experience. Robert our waiter was exceptional."
"Amazing service by Jo-Jo who made us feel like home!"
"Especially pleased with Jordan who was super friendly and attentive!"
Cons:
"Slow service. Had to wait for our drinks when we could see 4 orders made after they were put on a tray."
"The staff haven't got a clue."
"The slow service here really ruined it for me. A bunch of students, we went to celebrate a job, and the staff almost completely ignored us."
"Waitress/bartender was very rude. We ordered at the table as the sign said. But people kept walking in after us and were served first."
"staff was happily chatting behind the bar completely ignoring our order."
"Service was absolutely appalling. The waitress was so rude and was clearly talking about my partner and I to the other staff behind the bar."
"Service was quite frankly slow, the waiter was very rude..."
Food Quality
Pros:
"Best place for bottomless brunch. The food was lovely too."
"It was the perfect amount of food, great price and delicious."
"Stopped here for brunch and was pleasantly surprised at the quality of the food."
"All food was lovely. Our cocktails were really good too."
"Food is phenomenal."
"The food was incredibly delicious and the waitress was very nice."
"Food was so tasty!"
Cons:
"The Worst Food I ever eat, hard meats, seafood is the worst, calamari frozen from the supermarket, nothing is fresh."
"The standard of food in all bar ones has gone down but this place is the worst."
"At least half the menu was unavailable and quite a few of the draft beers too. My meal was frankly poor."
"The chips were cold and there was some gristle in the chicken burger."
"You advertise croci pineapple vodka in your French martini and she put normal vodka in and when I said it comes with pineapple vodka she said we make it with normal vodka not what’s on your menu false advertising."
"Today I had the most tasteless burnt burger in my life… not recommend it."
"Chicken quesadilla absolutely bland with no taste whatsoever, dry and baked to crisp..."
Atmosphere & Location
Pros:
"A nice spot for a drink since there is very little around this area, cute pubs but no bars like this. Not too loud for central London either."
"Very near to the tower of London, this pub is a good place to visit."
"The location is great, less than 5 mins to the tower of London."
"Very pleasant bar with view of the tower and London bride."
"Seats near the front windows overlook the Tower of London and Tower Bridge - truly spectacular view."
"Firstly, it overlooks Tower Bridge which is quite frankly just stunning."
"Nice big windows along the front which you can sit by on a nice summers day."
Cons:
"Odd vibe in this place. Right in a buzzing part of London and inside was as docile as a sleeping sloth."
"The toilets were very unclean and down a flight of stairs, to my knowledge there was no lift access."
"The seats are placed in an awkward position..."
"Music of a certain taste, presumably the bar staff's, played at a volume such that the barmaid could not hear my order."
"30 Minutes on a not so busy night without being served is not to the quality standard this brand wants to stand for."
"Absolutely shocking service. Walked in to be ignored and found our own table! That was dirty!!"
"However the service was poor, we weren’t offered condiments, orange juice arrived in a cracked glass which leaked over the table."
Value
Pros:
"It's a chain pub so middle of the road."
"Prices are reasonable, by City standards, and the service is swift."
"Modest prices if you consider proximity to the Tower of London."
"Absolutely best bang for your £20 on a Tuesday night."
"Good music and lovely atmosphere."
"A great bar that used to be our 'office local' when I worked in the City."
"Great breakfasts: nice choice, adorable serving and amazing eggs."