Connaught Law Reviews Summary

Professionalism and Expertise

Pros:

• "They are very professional, courteous and care about their customers."
• "Her professionalism and expertise was truly exceptional."
• "Their professionalism, responsiveness, and attention to detail were remarkable."
• "The way my visa was handled was extremely awesome."
• "They are straightforward and honest."
• "Their in-depth knowledge of immigration law made me feel confident that I was making the right decisions for my case."
• "Their professionalism and expertise were truly remarkable, making the entire experience feel effortless and enduring."
• "Her exceptional knowledge of the UK visa regulations, attention to detail, and prompt responses were instrumental in achieving a positive outcome."

Cons:

• "Our lawyer Bahar Gundogdu failed to complete all the documents on the day that we bought our flat."
• "I had very bad experience with Akeel... his behaviour was rude and he tried to ignore me."
• "After his behaviour was rude and he tried to ignore me he not bothered about their clients."
• "There is no communication between the team."
• "The solicitor was not even properly aware of the background of the client, no strategy to build a case."
• "They take on cases even if there is no potential of success."
• "Cowboy Solicitors! Avoid them if you want to save your money."

Client Support and Communication

Pros:

• "We were always kept in the loop with our cases and any questions we had were answered in due course and explained thoroughly."
• "They took the time to understand my unique circumstances and tailored their approach accordingly."
• "The communication from Connaught Law Firm was outstanding."
• "Their team was always available to answer my questions and address any concerns I had, ensuring that I felt supported and informed throughout the entire process."
• "She guided me through every step of the complex immigration process with clarity and precision."
• "They worked efficiently and kept me updated on all matters."
• "Always there to help and respond calls and emails."
• "She was very professional but yet kind and understanding to my case from the first day I met her until my family had arrived."

Cons:

• "Experiencing ignored emails and phone calls that were not returned."
• "They’ve even had the audacity to ask for extra payment when we had paid for everything in January."
• "The solicitor was not even properly aware of the background of the client, no strategy to build a case."
• "He was very rude and not professional in his dealing."
• "I have left the £500 with them as charity which they can use to gain some knowledge of immigration law!!"
• "Incompetent, incompetent, incompetent!!"