Back Pain Centre Chiropractic & Sports Massage Therapy Reviews Summary

Staff and Service

Pros:

• "The staff is very friendly yet professional."
• "Alyssa on the front desk is also a lovely friendly lady!"
• "Everyone at the centre is very professional and welcoming."
• "The receptionists are always very kind and welcoming!"
• "The whole team is great, professional and friendly."
• "I’ve always received a wonderful and welcoming arrival by the lovely lady on the front desk."
• "The receptionist are helpful and make you feel welcomed."

Cons:

• "Also, they are pushy with appointments! Their work politics is just wrong! Never again!"
• "I was on free spinal check (waiting 30 + minutes to get in), then booked another appointment where I had to wait again 20+ minutes...waste of time!"

Effectiveness of Treatment

Pros:

• "Having recently suffered with a number of issues, John began a programme which I am pleased to say has had incredible results."
• "Within a couple of months my pain as dramatically reduced."
• "After four weeks of every 4-days treatment, I cancelled my spine injection as being 90% pain-free now."
• "Literally after one adjustment I saw a huge decrease in my pain."
• "After seeing John Bradford he managed to find the issue and helped me to get pain level down after just one visit."
• "After a couple of treatments my 24 hours a day pain have disappear."
• "The chiropractic manipulation has already relieved 100% of pain, re-aligned my spinal posture and increased range of motion throughout my body."

Cons:

• "I had my spain adjusted (with agressive movements) made my condition much worse."

Professionalism and Knowledge

Pros:

• "John really knows about sports injuries and explains everything very thoroughly."
• "John is super easy to deal with, friendly and EXCELLENT at explaining what is wrong with you."
• "Dr John Bradford has so much knowledge on how to help you, and even after my first appointment I felt so much better."
• "Dr. Cook is very experienced and knowledgeable; has advanced and complex techniques."
• "John was exceptional in his professionalism, diagnosis & treatment."
• "John is amazing at no nonsense, brilliant care, with so much experience, knowledge and attention to detail."
• "He’s professional and he knows what he’s doing!"

Cons:

• No cons related to professionalism and knowledge were mentioned in the reviews.

Customer Experience

Pros:

• "So impressed and can not recommend highly enough."
• "MUST VISIT! The Initial consultation was both in-depth, highly effective and low cost!"
• "Booked a 60 minute deep tissue massage with Jana today. Absolutely speechless!"
• "It was the best sports massage I have ever received!! I can already tell the pain has eased."
• "I recommend all of my PT clients here for massage too :)"
• "I love everything about this clinic, everyone is so nice and professional they make you feel so welcome the minute you come through the door."
• "From the moment you walk in there is an aura of calm, a friendly sympathetic receptionist, spotlessly clean just totally professional the whole experience."

Cons:

• No cons related to customer experience were mentioned in the reviews.