The Railway Inn Reviews Summary

Category: Restaurant Hull

Address: Lambwath Ln, New Ellerby, Hull HU11 5AP, United Kingdom

Phone: +441964563770

Rating: 4.6
based on 192 reviews.

Food Quality

Pros:

  • "The meats are really tasty."
  • "The food was as usual excellent ribeye and great value."
  • "Lovely homemade steak pie. Gorgeous crust and delicious gravy."
  • "I had the steak which I could not fault. Portions very generous and overall 10/10"
  • "The Food: very tasty and the kitchen prepared us some sandwiches as we were rushing to a wedding not long after arrival."
  • "Food really delicious."
  • "The food is fantastic and always plenty on the plate, a good selection to choose from and usually a specials board as well."

Cons:

  • "Meals were not up to their usual standard."
  • "The broccoli cheese had dried up, and we got the smallest scoop of instant mash."
  • "The food was bland and the chips soggy and the gravy tasted greasy."
  • "After waiting more than an hour for our food, and changing tables due to ant infestation, there was no apology for the wait and the food was very poor, veg not cooked, meat grisly."
  • "Food was definitely not up to the Railways normal standards."
  • "The vegetables were hard and the steak not up to the usual standard."
  • "Shared veg and gravy, chewy and dry meats, dry Yorkshire pudding, frozen mash and roast potatoes."

Service

Pros:

  • "Very friendly staff who got us a table at last minute although extremely busy 😊."
  • "Lovely friendly staff from the minute we walked in, bags carried up to our room."
  • "The staff: very helpful, friendly and accommodating."
  • "Staff were friendly and very efficient."
  • "Served by a lovely young gentleman who made a big fuss of our baby granddaughter and couldn't do enough for us."
  • "Staff were all very friendly and helpful."
  • "The staff are always welcoming, friendly, attentive and really want to make your visit as pleasant as they can."

Cons:

  • "the restaurant had flys everywhere and the owner kept coming out to apologise and spraying the window sills while people where eating."
  • "However, after the experience we had we most definitely will not be returning and we will not encourage others to go either, with or without dogs."
  • "The manageress reluctantly showed us to the restaurant... then we were left 40 minutes with no sign of anyone taking our order so we up and left."
  • "We waited 45 minutes for our food to be told 'it's because we're cooking the steak'."
  • "Unfortunately had to wait half hour for the food order to be taken then over an hour for food to arrive."
  • "Had to wait far too long, eventually had to ask a waitress if they had forgotten about us."
  • "Service was really slow and as soon as we had finished our meal not even offered dessert we were told to leave as the next party had arrived."

Ambiance & Cleanliness

Pros:

  • "Very welcoming, we had a quick drink outside before going to our table."
  • "What a lovely place."
  • "Room was very very clean and bed was comfortable."
  • "The restaurant is kept clean and tidy to a high level."
  • "There is ample parking with a large carpark to the rear along with the smaller one at the front."
  • "Lovely village pub in New Ellerby. Nice big on site car park (free). Clean and tidy exterior."
  • "Very nice interior; spotlessly clean and very tastefully decorated."

Cons:

  • "Cold in the dining room."
  • "The whole experience was very unpleasant and we were made to feel like a complete inconvenience to them."
  • "The bathroom water took ages to drain and there was the occasional whiff of smelly drains."
  • "The balcony was a little bit of a let down unfortunately."
  • "The guest access (from the car park) could have done to be lit down near the fence ideally as it's quite dark."
  • "After receiving our meals we were inundated with flies."
  • "the flys where just landing on our food."

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