Mr Benjamin's Barbershop Reviews Summary

Customer Service

Pros:

• "Genuinely top service, wouldn't hesitate to recommend to a friend!"
• "Service with a smile always."
• "Always helpful if I ever needed to rearrange appointments too."
• "The team at Mr Benjamin's Barbershop are always welcoming, pleasant and make the environment they work in such a friendly place to go."
• "The staff here are incredibly friendly and welcoming, which immediately put me at ease."
• "All staff were friendly and polite and the whole place had a great vibe to it."
• "Very kind and professional service, definitely one of the few barber shops that I left fully happy with the result."

Cons:

• "You have to book 3 weeks in advance, and I've been canceled on 3 times now."
• "Appointment system is a bad joke. You have to book 3 weeks in advance, and I've been canceled on 3 times now."
• "But nothing is done about the 3 appointments that were canceled?"

Atmosphere

Pros:

• "The shop is nice, team were welcoming and the vibe was nice and chill!"
• "It’s a really relaxed environment and always a top service provided."
• "Atmosphere is always relaxed and chilled."
• "The atmosphere and vibe is always welcoming and whilst they're super professional they also know how to have a laugh."
• "The atmosphere of the shop is always lighthearted, witty and friendly."
• "From the second I walked in it was a warm and friendly atmosphere."
• "Such a great atmosphere, all the lads are talkative to everyone and there’s never a quiet moment!"

Cons:

• "Nothing worse than a loud barber shop!"

Quality of Service

Pros:

• "Rob took time to get it right and only charged £4 too."
• "Each time I come in Ben makes up an action plan of what we're going to have done and always has good recommendations for you."
• "Harley took the extra time to listen to my needs and suggest a few options that he felt would suit my hair type and length."
• "I’ve been getting my hair cut by Harley for about 4/5 months now and he’s been spot on. Great attention to detail and not afraid to spend extra time to make sure it hits his high standards."
• "Ben and his team are fully knowledgeable and will guide you to the freshest trim."
• "The actual hair cut itself was perfect, they really care about your hair/style."
• "Rob’s attention to detail and precision with the clippers always gives me the result I want."

Cons:

• "However, after explaining specifically what I wanted... it almost seemed like he didn’t take into account anything I said and cut what I'd say is a good 2 months worth of growing off my hair leaving me with very very short hair compared to what I had, wanted and like."
• "My brother used this barbers for the first time and came back looking very different, and no longer had many, if any curls. Seems as though the barber did not listen to what he wanted at all."