Address: 1 Duke Street Arcade, Cardiff, CF10 1AZ, United Kingdom
Phone: +442920373099
Rating: 4.8
based on 278 reviews.
Professionalism and Skill
Pros:
"I followed Marcio from the now closed Merthyr Store because of his professionalism and skill."
"Connor is the best barber you’ll find in Cardiff, hands down."
"Isaac was brilliant and gave me a haircut I've always wanted but no other barber could give me properly."
"Besides his beautiful skill with the scissors, he is also one of the nicest barber or hairdresser I've ever met."
"Very detailed with his scissors, very sharp with his eye. And always knows which style suits you best."
"David is an outstanding barber who is highly skilled and knowledgeable about his craft."
"Laura is really professional but approachable at the same time."
Cons:
"I'm reviewing this now because I realise that final appointment is the reason I no longer trust going to hair salons."
"The guy who did my hair was friendly enough, a little rough towards the end but I've since had to have my hair re-done."
"She cut my hair in such a rushed manner, not stopping to check the finish of what she was doing."
"Also the stylist who was doing her hair didn’t even finish the blow dry and just went off to her next customer even though she weren’t happy."
"Absolutely butchered. Went for a barbers cut yesterday and to tackle the queue they sent customers upstairs to the salon, who couldn't do the cuts you ask for."
"She cut my hair very quickly and didn't even bother styling it, I don't think she was really paying attention or focusing at all."
"One side has been graduated at the front (the opposite of what I asked for)."
Customer Service and Experience
Pros:
"I will never change salons now. They never fail!"
"Really nice place to, friendly staff, I’ll deffo be booking again!!!"
"They are all SO welcoming, kind and you truly are in good hands."
"Lazarou Barbers were amazing. They catered for me so well, making my haircut appointment a very enjoyable experience."
"The customer service was outstanding and all staff were very polite. The service itself was nice and quick and I'd personally recommend the Barber Marcio."
"Really professional and welcoming staff."
"All members of staff are friendly and a good atmosphere in the shop. Great attention to detail when cutting hair and it makes a difference that they take pride in their job."
Cons:
"But then to be charged £34 for it was a joke. If your gonna charge that then your haircuts have to be on point, every cut and beard trim."
"Very disappointed with they service. I was going there regularly but last two times I was take my kid up there half hour before they closing time and they said is close already."
"From the moment I got in he was in a foul mood. He seemed mad at something and he took it out on my hair."
"Hi my wife booked a balayage in this salon today she is very upset with the outcome paid a lot of money for the treatment and wasn’t happy with the results and when explained to the manager she had cold behaviour and just went to serve a new customer."
"It was quite confusing as nobody says anything when you walk in."
"We would not recommend this Salon or revisit."
"No idea what the haircuts are like - I waited an hour unseen before I had to leave to be somewhere else."
Value and Pricing
Pros:
"Some may think it is a tad expensive at £22 but I am more than happy to pay that for the service and knowing I will walk out with a good cut each time."
"It was more expensive than what I’m used to paying but found that it’s worth the cost if you’re uncertain."
"Would definitely go back again despite it being more expensive that what I'm used to!"
"The price was slightly more expensive than some other places, but wasn't an unreasonable cost at all."
"The salon itself is well-maintained and clean, and the staff are always friendly and welcoming."
"The barbers are amazing!! , my child had a long to short hair cut and could not have felt more at ease, great value for the money."
"Been getting my hair cut here by Laura for a while now and can honestly say I’m always super happy with the finished article."
Cons:
"The price was heavily overpriced for what I wanted they wanted £30 but I thought I'd go ahead with it in the hope that I would get a haircut and beard trim that would match the price."
"It was expensive £36 My niece has long hair but is only 14 years old so the surcharge for long hair was £10 more."
"I don't know how Lazarou has the audacity to ask for almost double what I usually pay for a haircut."
"Can't believe I paid £60 for that, shocking."
"The cut itself was a disaster."
"Bit of a rushed job unfortunately. Nice barbers but for £18 I expected a neater cut."
"The shave in particular left me feeling a bit butchered and I am still quite red raw on the neck and cheek where they put the line in."