Papa's Fish and Chips Whitby Reviews Summary

Food Quality

Pros:

• "This has to be one of the best fish and chips I’ve had!!"
• "The fish was delicious, really soft and moist with crisp batter."
• "Tried here for fish and chips never been before, was quite hard work to order at the bar bit of a language barrier, my white wine came as a rose 🤔 I had a haddock which was lovely."
• "The famous fish & chips on TV and the newspaper Menu. Lovely Fish & Chips. Large one is very large."
• "Came in here to escape the rainy weather. It didn’t disappoint. We got fish & chips and was lush, so big for the price."
• "As a customer from Australia, I can say that this is THE BEST fish n chips I’ve ever had in my life!"
• "Absolutely perfect fish restaurant, truly deserves all the accolades it has achieved."
• "Absolutely great food, good quality, fantastic staff, and couldn't ask for a better service!"

Cons:

• "Finally when the food arrived, it was distinctly average, I've visited many fish and chip shops and my local one is loads better than this."
• "The fish and chips were bland and lacked flavour. Overall too pricey for what was delivered."
• "This has got to be the worst place we have eaten the fish was pure batter had more fish in fish fingers."
• "Fish was full of small bones The sausage had a really odd taste and was extremely pale."
• "Shocking service taking an hour from ordering to receiving our food. The cod was terrible and chewy and the chips tasted like they were cooking in dirty fat."
• "Don't waste your time or money used to be great place to eat, gone down hill. No gravy, no salad, no tartar sauce."
• "Mediocre at best. Ordered 3 meals. 1 not as advertised, another indelible and sent back, third meal wanted pie and chips - but no pies!"
• "Unfortunately, quite an underwhelming experience - branding is better than the quality of food."

Service

Pros:

• "Service and staff were friendly and efficient, it was a very busy summers day and they still brought the food out quickly."
• "Short wait outside on a warm day for a table. The waiters were all really helpful and kind."
• "Second time I've been here, few years apart but the quality hasn't changed. Food was lovely, atmosphere was great and very friendly/relaxing."
• "Really enjoyed it here and i thought it was well priced looking on menu outside."

Cons:

• "Visited this as was rated 'Best in UK', im afraid its far from it. Absolutely shocking, and one of the worst experiences I've had in a while."
• "Ordered the large fish and chips which was enough for 2 people. Portion size is good. One of my friends ordered the salad which came with 2 or 3 items missing."
• "Tuesday 8 August 2023. I cannot begin to describe how (to use the manager's own words) totally unacceptable our experience of Papa's at Whitby was."
• "Ordered a mix of cod OR haddock with calamari and scampi. Came with cod, haddock and scampi but no calamari, no explanation."

Atmosphere & Cleanliness

Pros:

• "We had a seat overlooking Whitby bridge, which was nice."
• "Went yesterday, around 3pm. Waited 10 mins for a table."

Cons:

• "The seating area looks run down and poor, we had to place our order at the bar."
• "The place was run down, scruffy and to be fair a bit of a dump."
• "The restaurant was very run down and needs a good clean. It even had broken and missing tiles on the floor."
• "Restaurant is dirty, all the tables needed clearing. Food was all over the floors."