Moose Coffee Reviews Summary

Food Quality and Taste

Pros:

• "Amazing latte and the food was superb."
• "Absolute fantastic food here as always, had the pancakes with Apple and salted Caramel sauce wow it was gorgeous also had the side of Hash that was lovely too."
• "The food here is lovely and some of the most flavoursome that I’ve eaten in a very long time!"
• "Probably the best pancakes I've ever eaten!"
• "Absolutely delicious eggs Benedict on a bagel with salmon and covered in a lovely sauce."
• "The breakfast we had was excellent,hot and nicely presented."
• "Really appreciated that you were able to move my booking from Sunday to Saturday. Really enjoyed the food."
• "Food was absolutely lovely with generous size portions."

Cons:

• "One downside was someone somewhere (staff member in kitchen?) playing some kind of emo music on their phone loudly which killed the atmosphere of the tunes played in the restaurant."
• "Only two stars for staff they are kindly and helpful, food is disaster really worst pancakes ever, the smash avocado it really not smash."
• "I went there with my partner around noon on this Monday...The food was all right. We tried the waffles with maple syrup. I feel like it's false advertisement saying that they have American style waffles."
• "The food was nice, but took 45 minutes to get to us, which isn’t the end of the world. What did annoy us is that after waiting that long within 15 minutes we were being asked to vacate the table so they could turn it around."
• "Visited on Sunday for brunch...When we were seated, the waitress told us we would have this table for 50minutes...However, food didn’t arrive for the next 40 minutes...We felt rushed to finish our food which wasn’t so pleasant."
• "Unfortunately this is my 3rd Visit to moose & I was really disappointed, everything was extremely drowned in Garlic which made it unable to enjoy any other flavour."
• "We went to this cafe in Liverpool dale street and just want to say how poor it was...It said it came with a bagel (on the menu) and it was brought on bread, my wife specifically asked for a plain meal with nothing on and there was chives on it."
• "I loved the atmosphere and the service and a bit disappointed with the food I ordered Egg Benedict with hash and spinach. The poached eggs looked messy and the hollandaise sauce was very light and translucent."

Service and Staff

Pros:

• "Service was great friendly and very welcoming, been a few times to Moose coffee never disappoints."
• "The staff were all really friendly and helpful, and nothing was too much trouble."
• "We've never ever had a bad experience here, the staff are always so warm and wonderful, no matter how busy they are they've always got time to help out, no table is forgotten and we are never waiting too long."
• "Superb friendly service, superb food that is flexible to exactly what you want."
• "The staff couldn’t have been more helpful. Having an allergy can sometimes make eating out difficult but the girls were fully prepared with a folder clearing stating what was in each meal."
• "What made our experience even more enjoyable was our lovely waitress, Kaja. She was friendly, attentive and made us feel right at home."
• "Staff are always friendly and happy to help."
• "Waiters and waitresses were pleasant and accommodating. The food came quickly and was absolutely stunning."

Cons:

• "Service was unfortunately not great. The waitress who served us first appeared and said 'today's special is what can I get you?', as if she was in a rush to get us back out the door already."
• "Coffee was also good with some latte art, though they could definitely go for something more complex to show off their barista skills."
• "I really enjoyed the food here it was great and I would highly recommend it for food with great vegan and veggie options but for a place that has coffee in the name they can’t make a cappuccino."
• "Service was slow and staff weren't too attentive to customers or the facilities within their venue i.e. loo had no toilet roll no available stock within the bathroom."
• "The front person was a little dismissive and not very accommodating. I arrived at the restaurant asked could I sit outside and was told it wasn't open until 10."
• "Once again unable to sit down and eat. This is the 3rd time this past week I have been turned away at the door despite having a booking (one person could not be added)."
• "Service wasn't great. The front person was a little dismissive and not very accommodating."
• "Had a reservation for 2, but took a long time to get seated, after others w/o reservation. Similarly, our order took an inordinately long time, served after others who were seated after us."